ChurnZero provides an easy and efficient way to monitor client engagement. It's very easy to lose track of a quieter client - squeaky wheel and all that - and this helps me stay on top of all my accounts, not just the loud ones.
Taking notes and creating tasks in one systemis the tool I have been looking for! All client notes can now live in one place without sticky notes - so easy to share with the team as well. Invaluable when you work from home and your team memebers live states away.
ChurnZero is the first tool I open and revview every morning to help metrack what needs done.
SB
Salvatore B.
AVP Customer Success, EMEA & APJ @ Cato Networks
I like that churnzero gives me the opportunity to set tasks, automate processes, gather feedback, etc. all in once place. I feel like I can get a quick overview of where my accounts are at using churn scores and the various dashboards. I am very confident CZ is a huge part of our program's success. It's an integral part of my day to day!
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What is ChurnZero?
We're the Customer Success platform and partner for growing SaaS and subscription businesses.
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