Aha! lets us track, plan, and organize our product development, as you'd expect. I could write a book about my experience using Ideas portals, setting up integrations and moving our planning over to Aha! But what I want to describe is the excellent support process and the wonderful people who've helped me over the years. To start, I couldn't believe there was a submit to an expert option in Aha! and I couldn't believe it would work. It's so fabulous to get the quick responses, every single time. On top of that, there's really a team at Aha! If one person can't answer they bring in someone who can, or they figure out really quickly that there's a bug and send it to their dev team to resolve. How much of a difference does this make? It's revolutionary. The Aha! support team are really part of my team. For other products, M*coughS*cough, feedback disappears and if you do happen to have a bug, you never know if or when it's resolved. So to summarize, Aha!'s support model is outstanding, fantastic, and makes working with Aha! a breeze.

Adoro a integração com o meu projeto JIRA existente. Isso tornou fácil mostrar ao negócio o status do trabalho que estamos fazendo sem eu precisar copiar e colar do JIRA para planilhas! Ele até mantém o status de cada user story atualizado automaticamente!

Muitas opções personalizáveis com recursos e configurações existentes fazem muito sentido para as equipes de produto. Excelente e pontual suporte ao cliente.