Avaliações e Detalhes do Produto de ZenGRC

ZenGRC is easy to onboard and navigate. I was able to figure out how the tools works by going through the training videos and wiki articles. Also, the customer support team is excellent and super helpful. Eric, our current Customer Success Manager, is super responsive and always there to answer my questions. Análise coletada por e hospedada no G2.com.

I think the dashboard can be improved with more reporting options. Right now, we have to create custom reports in another tool given the limited options in ZenGRC. Additionally, mapping is a bit time consuming and I hope there is an easier way to do bulk updates. Análise coletada por e hospedada no G2.com.

O layout do ZenGRC é fácil de navegar e ver onde você está em termos de status com tarefas e solicitações. Você pode identificar facilmente áreas que precisam de mais foco. Análise coletada por e hospedada no G2.com.

Explicar à nossa equipe a diferença entre as Tarefas e as Solicitações de Auditoria é um pouco confuso. Mas, uma vez que explico a diferença, eles conseguem navegar melhor em seus itens de tarefas. Análise coletada por e hospedada no G2.com.

Apreciei a clareza fornecida pelo especialista em implementação e a flexibilidade para se ajustar a conflitos de agenda. Análise coletada por e hospedada no G2.com.

Os requisitos para configurar a instância não foram claramente explicados quanto ao tempo necessário para habilitar a instância. Análise coletada por e hospedada no G2.com.

That everything can be connected in one way or another if needed. It's pretty easy to navigate with multiple ways to view something. Análise coletada por e hospedada no G2.com.

It is very easy to go down the wrong road and double work yourself. Once you understand how to use everything and how everything is already set, it is much easier to make changes.

Multiple people kept trying to redo the controls needed for an audit while trying to help. Análise coletada por e hospedada no G2.com.

Full featured solution with lots of customization ability. UI is intuitive and flexible. Onboarding team has been excellent - we had an audit coming up two weeks from the time we purchased, so had to get everything up and ready to support the audit and were able to successfully do so. It took a lot of work on the backend from our implementation manager who was also helping to train us on how best to use the solution. While rushed on our end, this was a smooth and ultimately successful process. Análise coletada por e hospedada no G2.com.

While we have been happy with the support team, one of our requests has required engineering efforts to resolve an issue that was one of the key features for us in the tool and it has not been resolved in 2+ weeks. We definitely understand that any effort involving engineering teams may take some extra time, but it has been a bit of a hindrance. Análise coletada por e hospedada no G2.com.

As ferramentas do sistema são flexíveis e abrangentes, e o suporte tem sido muito útil para nos ajudar a começar com uma plataforma GRC. Análise coletada por e hospedada no G2.com.

A estrutura do sistema, embora faça sentido, pode ser confusa à medida que você continua a se aprofundar em um registro. Bonecas russas é como eu classificaria isso. Pode ser fácil se perder quanto a onde você está no registro até aprender a navegá-lo. Análise coletada por e hospedada no G2.com.

The ability for it to workflow requests to various users and system response times. Ability to set custom attributes as an admin for my needs. Logs changes and replaces the need for manual recordkeeping. Análise coletada por e hospedada no G2.com.

Customization of end-user experience is minimal. Some settings are instance-wide and can't be set to a specific object. For example, unable to customize when I send out notifications to end-users and the ability to customize or modify the end-user experience. E.g., on the requests screen, the end-user only sees specific fields, and I can't add further context through additional fields/ attributes. Análise coletada por e hospedada no G2.com.

The overall look and setup of the product. I like the setup of the screens. Análise coletada por e hospedada no G2.com.

I do not like the relationship between Jira and ZenGRC. They do not work well together. There are many limitations, and I cannot use all the functionality of ZenGRC that it has to offer. Análise coletada por e hospedada no G2.com.

We are happy with the affordability and customizable nature of ZenGRC when it comes to testing SOX controls. Análise coletada por e hospedada no G2.com.

While we can tailor the product to support our SOX testing needs, there are some aspects of the tool that seem better suited for other applications than how we are currently using it. Análise coletada por e hospedada no G2.com.

friendly UI, ease of administration, audit trail Análise coletada por e hospedada no G2.com.

Mapping functions can be complex, setting up multiple audits can be challenging. Análise coletada por e hospedada no G2.com.