Avaliações e Detalhes do Produto de yayloh

As a clothing brand, returns are in a central role and something to constantly focus on. Yayloh has been an integral part in our growth journey by offering a setup making the end-customer journey smoother, but also providing data and insights to lower the returns rate. The system is easy to set up and customise ourselves, and the returns flow in the system is organised in an intuitive way. Yayloh also constantly listens to us customers, and during the time we have been a customer, they have introduced multiple new features, including several handy datasets to assist us in managing our operations. Análise coletada por e hospedada no G2.com.

One thing to focus even more is how to maintain the customer who is making a return and incentivise in making an exchange or another purchase. Análise coletada por e hospedada no G2.com.

What stands out about yayloh for us is the data analytics platform. It collects and analyses return data to understand return reasons at product and category levels. This data allows our product team to take data-based decisions on our product and apply the necessary changes to reduce returns/lower the return rate.

Also, the plateform is very easy to use for the customer, Yayloh reduced the number of tickets about how to do a return. Análise coletada por e hospedada no G2.com.

For now, there is no problem with Yayloh. The team is very available as soon as we have an answer! Análise coletada por e hospedada no G2.com.

Obtendo os insights agregados sobre os dados de devolução para agirmos a fim de reduzir nossas taxas de devolução. O tempo que economiza para nosso serviço ao cliente e equipe de loja, e principalmente: o serviço adicional para nossos clientes. Trabalhar com a equipe da Yayloh é simplesmente encantador. Eles são prestativos, interessados em nossas necessidades e rápidos. Análise coletada por e hospedada no G2.com.

Esperando que ainda mais recursos sejam adicionados, mas eu gosto do suspense e os recursos principais disponíveis fazem o trabalho muito bem. Análise coletada por e hospedada no G2.com.