Avaliações e Detalhes do Produto de Velocify Dial-IQ

Dial-IQ is AWESOME for calling through outbound lists of prospects. It's also easy to design callflows, including IVRs, in Dial-IQ. My agents like working with it. Análise coletada por e hospedada no G2.com.

Dial-IQ reporting doesn't let me get the data I need for inbound call analytics, nor does it let me search and filter call data by information stored elsewhere in the lead record. Análise coletada por e hospedada no G2.com.

Intuitive. It is so easy to find notes and add notes to your leads. Análise coletada por e hospedada no G2.com.

I have been using Velocify for just over four months. I have yet to have any problems, other than a short period where we lost the ability to dial for a couple of hours. The Velocify team was able to resolve those issues, and we have not had any other service outages since then. Análise coletada por e hospedada no G2.com.

Velocify gives you the ability to streamline distributions and contact strategy to most effectively communicate with prospects. It can be ties with SMS and Email Drip campaigns as well. Análise coletada por e hospedada no G2.com.

Velocify Blade could be bigger and provide a little more insight to the end user, you can enlarge the screen but if you have to edit the lead you have to leave the dialer and than come back in. Very small setback Análise coletada por e hospedada no G2.com.

This is the system that allows me to do my job. it has improved search functions that make it easy to locate files when someone dials in. And when receiving a call from a number that has a file associated with it already, the file is linked directly to the inbound call which is super handy. You can also dial out and leave actions without needing to fully open he file, which makes it simple to dial out and leave voicemails. Análise coletada por e hospedada no G2.com.

there is a tendency to run into latency issues where velocify runs very slowly opening files and dialing out Análise coletada por e hospedada no G2.com.

A presença local e o fato de integrar-se com o produto pulse Análise coletada por e hospedada no G2.com.

Nenhum bloqueio de registro de chamadas baseado em região. Isso faz com que não possamos gravar chamadas e torna difícil para nós acessar chamadas e treinar representantes. Análise coletada por e hospedada no G2.com.

Solução de centro de alto volume de chamadas que é escalável e se estende às necessidades de negócios à medida que a organização cresce Análise coletada por e hospedada no G2.com.

Personalização da necessidade de treinamento de regras de negócios e pessoal de suporte Análise coletada por e hospedada no G2.com.

Muito fácil configurar regras complexas de roteamento de chamadas e filas de chamadas. Capacidade de lidar com alto volume de chamadas. Análise coletada por e hospedada no G2.com.

A criação de scripts dentro do produto pode ser complicada. O suporte para personalização é limitado. Análise coletada por e hospedada no G2.com.

I like how everything is included in this program. If I want to manage a client, it is very easy for all their information to be included under one page. It is convenient as well that they can be "assigned" to their own advisor/manager/whatever industry you're in. Análise coletada por e hospedada no G2.com.

This program does get confusing sometimes, especially when you first start using it. Even after using it for a while, there's just so many features that it can be overwhelming. Análise coletada por e hospedada no G2.com.

The Get Lead feature as well as the accuracy in analytics / reporting etc Análise coletada por e hospedada no G2.com.

Initial call recordings disappear after warm transfer is initiated Análise coletada por e hospedada no G2.com.