Avaliações de U.S. CAD e Detalhes do Fornecedor

The ability to deal with the same people and have their contact information versus sending a helpdesk ticket is very conveinient. When I know that the person I dealt with the previous time I had an issue and being able to reach out to them directly is a great benefit. Análise coletada por e hospedada no G2.com.

Some of the techs that you deal with are not always up to speed on the best practices for the software you are using. There have been a few times where the support we got on the first go-round lead us in the wrong direction on how to use a product. This resulted in needing a second technician to help months later to re-train on the processes after it was discovered that the previous operations were incorrect. Análise coletada por e hospedada no G2.com.

Revit Implementation and training, Laser Scanning services, training, Bluebeam support and training Análise coletada por e hospedada no G2.com.

US CAD is very professional and quick to respond to any support requests. Their support team knows how to get things resolved quickly and efficiently. If the answer provides extra channels of support from other vendors they stay in contact until the issue is resolved. Análise coletada por e hospedada no G2.com.