Prós e Contras de TeamPay by ADP

Team Pay has been an alright solution for us to manage payroll, taxes, direct deposits, employee profiles, etc. Team Pay does provide a one stop solution to view and manage everything related to employee pay. Our entire team has access to what they need when they need it. Customer service has been available, if not always helpful, when we have needed them. Análise coletada por e hospedada no G2.com.

ADP and Team Pay changed their user interface relatively recently. Since the changes, completing simple tasks has been much more difficult. The amount of time it takes to manage employee requests and questions has drastically increased. Employees have been struggling to view their personal information. Our HR department has also had issues navigating the new interface. Like I mentioned above, customer service has been available to help with issues we have run into, but they have not always been able to help. We would like to see some change in the user interface or revert back to the way it used to be. Análise coletada por e hospedada no G2.com.

It helps in automating the payroll for your company. It's advanced reporting features makes it unique. Análise coletada por e hospedada no G2.com.

The support teams needs to be more efficient in resolving the complainants in a timely fashion. Análise coletada por e hospedada no G2.com.

I love the ease of use and how customer support is readily available Análise coletada por e hospedada no G2.com.

I do think the intergration could be smoother with keeping everything together if changes need to be made Análise coletada por e hospedada no G2.com.

Easy and user friendly. Most of the time is also secure to use. Análise coletada por e hospedada no G2.com.

Some time system gets locked. Difficult to get the password set Análise coletada por e hospedada no G2.com.

Simple and easy to use system for small business. I have several small business clients who would file payroll themselves. Some clients had issues filing timely which created penalties and interest on their returns. ADP teamplay is a simple and affordable approach to payroll that helps keep payroll payments and filings timely. Análise coletada por e hospedada no G2.com.

I have not had any experiences with this software that I have disliked. Análise coletada por e hospedada no G2.com.

With ADP Team Pay you have access to the ADP Bridge where you can connect with other HR professionals to ask and answer questions. Análise coletada por e hospedada no G2.com.

The way our payroll was managed with TeamPay was an incredibly outdated program. Every payroll I had to call in and verbally give a customer service representative every single transaction that needed to be included on the pay run. It was both frustrating and challanging. Many of the people were hard to understand or did not understand me. It felt like a miracle each time the pay was accurate.

The reporting on the incredibly limited portal was lacking in every aspect. Trying to get a comprehensive look at the pay to date for the year was challenging.

Further, employees constantly had issues logging in to the portal, accessing earning statements etc.

When it came to year-end, we had even larger issues. Even when we called in changes, they only completed half the necessary steps so employees were really 'up a creek' when tax season came as they had not been correctly taxed for their new addresses (despite the address having been submitted to ADP Teampay at the time of their move). This left employees frustrated and our company looking as if we couldn't manage payroll. Análise coletada por e hospedada no G2.com.

I like how easy it is to review and pull documents. It was really helpful when I was applying for a personal loan. Análise coletada por e hospedada no G2.com.

Nothing is wrong from my experience, no negatives Análise coletada por e hospedada no G2.com.

Easy to pull out monthly statements and w2 information Análise coletada por e hospedada no G2.com.

Difficult to set up. It takes a bit time to load the pages sometimes Análise coletada por e hospedada no G2.com.

How easy and consistent everything is laid out, making it user friendly Análise coletada por e hospedada no G2.com.

Sometimes some things are hard to understand what they mean Análise coletada por e hospedada no G2.com.

I like that you can do payroll on the go! It makes it easy because I don't need to be at the office to do this. Análise coletada por e hospedada no G2.com.

I don't like that it's only available in Canada :( Análise coletada por e hospedada no G2.com.