Prós e Contras de TCP Humanity Scheduling

We tried other systems (free) and came back to TCP Humanity Scheduling software. It meets our needs for our front line staff. We have been using this system for over 10 years.

Easy to use. Can enter notes for staff shifts. We like it!

It's easy to chat with a support staff at TCP Humanity when we do not know how to do something.

Lots of webinars offered to explain functionalities we do not use but that could be beneficial to our operations.

Bilingualism is important to us as we are a Crown Corporation. Análise coletada por e hospedada no G2.com.

Our pay system is Dayforce/Ceridian, and TCP Humanity can not interact, so I have to enter the schedule in both systems. It would be great if Dayforce/Ceridian was one of the systems that can interact with Humanity.

We do not use all the functionnality of TCP Humanity. Análise coletada por e hospedada no G2.com.

I love the simplicity of having control of my schedule right at my fingertips. It is so nice to be able to pick up schedules and drop them quickly when needed. Everything is super fast and easy and I am so grateful to have the TCP Humanity App to make my work life a little easier! Análise coletada por e hospedada no G2.com.

Sometimes there is a lag with shift drops, but not something that is extremely noticable. Análise coletada por e hospedada no G2.com.

TCP Humanity Scheduling allows multiple associated staff to be coordinated for various associated locations, positions, and dates. After a easy learning curve, we can easily schedule, review, and approve of a various shifts. Staff also find ease of access, considering the simple user interface to input unavailability. Análise coletada por e hospedada no G2.com.

TCP Humanity Scheduling does require a learning curve in regards to the various features, however, this ultimately improves the quality of service due to the diversity of actions that can be done for that account. Análise coletada por e hospedada no G2.com.

Adoramos que o funcionário possa acessar e ser atualizado com todas as mudanças instantaneamente online em tempo real. Análise coletada por e hospedada no G2.com.

Às vezes, leva mais tempo do que o normal para carregar o site, outra empresa de telefonia não cobre o serviço de SMS. Análise coletada por e hospedada no G2.com.

It's very easy to schedule times for one or multiple users at the same time. Once you learn how to use it, you can take full advantage of it. Análise coletada por e hospedada no G2.com.

It often happens that when you are creating a new schedule, it disappears from view, and you have to move from one week to the next for it to reappear. For a novice, it can be confusing. Análise coletada por e hospedada no G2.com.

I love that you can create an unlimited number of positions and that regardless of your organization's size you can accommodate many departments with various functions. It has a clean and easy to access mobile app that makes clocking in and out easy. We love that it is compatible with our Microsoft calender. Humanity's staff responds quickly when we needed them to. We use this software every day and for every event we host at our facility. Análise coletada por e hospedada no G2.com.

I wish that you could mark unavailability in bulk, and that there was an easier way to add positions to multiple people (especially with a large org). Análise coletada por e hospedada no G2.com.

Ease of use, comprehensive. scalability, TCP support, mobile app. Análise coletada por e hospedada no G2.com.

My department went from a manual, time consuming method for schedule management to humanity. So, I don't have any thing negative to say. Análise coletada por e hospedada no G2.com.

The foundations are there but it needs to be simplified Análise coletada por e hospedada no G2.com.

*All dates should be include day and month eg 8 Feb. clearly, always.

*When an update is made it is flaged as an update and not a new booking

*Clear job discription when palcing a vacancy eg Operator ? Is it a Camera Operator or Audio Operator, Lighting Operator? Make it clear.

*An address can be a whole block. Please add specific meetiing point eg Loading Dock corner of A street and B street. Análise coletada por e hospedada no G2.com.

Schedules are easy to change, easy to put in new employees and adjust their availability. I also apprecaite the option to add customer fields where I can add in the number of hours each employee is looking for for my own scheulding records and knowledge Análise coletada por e hospedada no G2.com.

Not as user friendly as I would like in terms of reporting Análise coletada por e hospedada no G2.com.

The options for making shift templates and color coding positions is very nice. It's easy to check employees timeclocks, and also the messaging works well for communication. There are many different ways to run reports on employees. The phone app is good. Análise coletada por e hospedada no G2.com.

Minor things are issues- if you accept a leave request is deletes anything the employee is scheduled on. Good in theory but we make Vacation a position, so this is annoying to me. When I make any changes or add a shift it used to update right away, but now I have to constantly refresh. Análise coletada por e hospedada no G2.com.