Avaliações e Detalhes do Produto de TargetX

Target X é sempre responsivo, seu produto é fácil de usar, mesmo para usuários de CRM com menos experiência! Target X Communities é uma ótima maneira de fazer networking, aprender com os outros e compartilhar entre colegas. Análise coletada por e hospedada no G2.com.

Eu realmente não encontrei nada para desgostar em si. Uma peça funcional que está sendo corrigida com a atualização de inverno são as pastas no Construtor de Campanhas de E-mail, que será uma atualização incrível e nos permitirá organizar nosso conteúdo melhor! Análise coletada por e hospedada no G2.com.

The support at TargetX is brilliant, for some reason we run into some random issues and there is always someone within the support or product team that's willing to help. Most recently TX rolled out better support for those outside of the US, which means we have support from approx 11am. Our Client Success Manager Emma Baker is also always on hand and eager to help, offering ways we can improve, but also helping to ensure we're supported.

Tim Harrison has also been great, listening to our feedback, offering solutions/ work arounds and taking the time to go through these with us.

TX listen to our user stories will often offer an enhancement to improve our offering. We had a particular issue with the events system in summer 2019, we worked closely with the product team to resolve this, with a solution delivered in early 2020. Análise coletada por e hospedada no G2.com.

Being outside of the US, we miss out on a lot of the webinars, as they are often out of hours for us and recordings of the webinars aren't available. Salesforce seems to be able to manage this better, not just from a perspective of running an EU event, but even their US events are at a time where the UK don't feel excluded. Análise coletada por e hospedada no G2.com.

As ferramentas de comunicação no conjunto de retenção nos ajudaram a simplificar nossas conexões com os grupos de estudantes em todas as etapas do processo de inscrição e matrícula! Análise coletada por e hospedada no G2.com.

Demorado para escrever a interface para extrair dados de outros sistemas. Análise coletada por e hospedada no G2.com.

All the products of TargetX are helpful. Análise coletada por e hospedada no G2.com.

TargetX SMS; one on one texting was not being helpful Análise coletada por e hospedada no G2.com.

HE functionality pre-developed, great service from account manager, good tech support and resources Análise coletada por e hospedada no G2.com.

Managed package components are closed and not visible, past technical issues, lack of some flexibilities Análise coletada por e hospedada no G2.com.

Our students tend to really enjoy the program. Análise coletada por e hospedada no G2.com.

I prefer my customer service questions to be answered over email. It is sometimes hard to manage the platfrom they use to have my questions answered. Análise coletada por e hospedada no G2.com.

Eu gosto de como ele se integra ao Salesforce. Eu também gosto da reputação da marca que ele tem no mercado. É perfeito para profissionais de ensino superior acompanharem os estudantes ao longo do ciclo de aplicação. Análise coletada por e hospedada no G2.com.

A interface do usuário nem sempre é a mais clara e, às vezes, é difícil de navegar. Análise coletada por e hospedada no G2.com.

Fairly user friendly and provides easy ways to create reports and email campaigns. Análise coletada por e hospedada no G2.com.

Sometimes there are quirks in the system and checklist items get checked off as completed when they are not and doing a texting campaign is not as user friendly Análise coletada por e hospedada no G2.com.

The ability to customize just about anything within the CRM to make it our own based on our business needs. Análise coletada por e hospedada no G2.com.

In the beginning the ability to customize everything can be a bit overwhelming when you do not know where to find everything you are looking for. Análise coletada por e hospedada no G2.com.

Personal connection/relationship with Account Executive. Responsiveness of the staff and community to engage with one another. Análise coletada por e hospedada no G2.com.

There was an enormous push for growth of their customer base over the last several years which seems to have resulted in serious growing pains in the service and support area. There doesn't seem to be any information available regarding ideas submitted by users; how are they reviewed and evaluated and worked into the roadmap. Análise coletada por e hospedada no G2.com.