Prós e Contras de Superfone

Tem sido altamente benéfico para mim que a Superfone ofereça chamadas VoIP, plataforma CRM e API do WhatsApp em uma única solução. Essa relação custo-benefício em comparação com alguns softwares altamente complexos e sofisticados destinados a grandes empresas torna a Superfone um produto econômico para o meu negócio. Análise coletada por e hospedada no G2.com.

Parece-me que a análise de chamadas no Superfone não está bem desenvolvida. Isso ocorre porque esses recursos estão ausentes na plataforma e restringem a capacidade da plataforma de oferecer uma solução completa de gerenciamento de comunicação. Análise coletada por e hospedada no G2.com.

Superfone has many exciting features like report tracking means me and my sales team can check out the sales on weekly, monthly or yearly basis in very attractive manner. We use it for our custome caller tunes and call recordings of the sales team. Also it tracks team activity and task assignment to the team members which is very productive and easy to use. And best feature is that it uses whatsapp marketing, which is most important for my company to have it because our maximum leads comes from it. Análise coletada por e hospedada no G2.com.

It costs very highly for their ELITE customers and IVR systems are not present in their free trial, which means user needs to take paid plans everytime. And in paid plans also, IVR lags many times and it is very slow than other CRM tools. Análise coletada por e hospedada no G2.com.

All-in-One Functionality. Superfone combines business phone services, CRM, and marketing tools in one app, reducing the need for separate platforms and improving efficiency for small businesses Análise coletada por e hospedada no G2.com.

Limited Global Reach: Superfone is designed for the Indian market, so some features, like integrations with local ad networks or services, may not be as applicable outside this region Análise coletada por e hospedada no G2.com.