Avaliações de SugarCRM Solution Suite

Sugar Sell offers the customizations you need without being excessive. There is the option to enhance your instance by collaborating with one of their many partners. It has an easy way of writing your own business processes to help automate the administration at the field level.

Customer support is responsive, and if you get side tracked, the team send a reminder to follow up to ensure your question has been answered and resolved. Análise coletada por e hospedada no G2.com.

Canned reporting relies on standard fields, which can make reports more challenging, but these challanges can be overcomed. Additionally, some programs are not as straightforward to integrate with the platform. Análise coletada por e hospedada no G2.com.

I've barley begun to dig deep into Sugar's capabilities but it seems like it's going to be an amazing experience thanks to it's ease of use, personalization and friendly UX/UI design. Análise coletada por e hospedada no G2.com.

Up to this point I haven't got many dislikes, it just seems like we're going to struggle a bit to set up the collaboration part of it all. Análise coletada por e hospedada no G2.com.

The user experience is consistent across the various modules, including anything that is customized. Users are able to utilize the system from their computer and mobile devices when they are on the road. They are also able to integrate the Outlook accounts for quick and easy archiving of emails from customers and distributors. Users are able to access the system daily, including weekends. Implementing Sugar, was assisted with the cloud team of Sugar to assist with implementing our environment based off of our business needs and use cases. Análise coletada por e hospedada no G2.com.

The customer portal is limited in it's current capability. Would like to be able to leverage it as a customer support portal for both customers and distributors. Análise coletada por e hospedada no G2.com.

mainly this software best part is customer interactions, service level agreements etc. Análise coletada por e hospedada no G2.com.

in my perspective, steep learning curve and high price are the factors, i disliked. Análise coletada por e hospedada no G2.com.

Gosto porque segmenta e-mails por estação e localização. Além disso, facilita a criação, entrega e otimização de experiências incrivelmente ricas e personalizadas em e-mails, SMS, aplicativos móveis, avaliações, web, anúncios pagos e mais. Análise coletada por e hospedada no G2.com.

Não há nada que eu não goste neste software, é muito fácil de aprender a usar, adapta-se rapidamente e destaca-se entre a concorrência graças ao número de integrações que suporta. Análise coletada por e hospedada no G2.com.

Sugar has insanely robust reporting capabilities. Upper management asks a question, we have an answer; the ability to either filter for data or create a report is a feature we can't live without. Sugar's customer support and integration teams go above and beyond to troubleshoot the rare issue with very timely responses. Five stars (all solid gold) for this CRM. Análise coletada por e hospedada no G2.com.

As mentioned, while the data is excellent, Sugar is still working through the visual reporting aspects. The quick workaround is a csv download with some manipulation. Análise coletada por e hospedada no G2.com.

Sugar Sell’s open architecture platform allowed us to configure the CRM functionality to better align and support our sales operational processes. The SugarCRM tools available (workflow automation, customizable fields and display screens, document generation, integrations) provided us with the capability to tailor the platform to our business processes. It simplified training and encouraged quicker adoption due to our ability to streamline day-to-day activities and communication between departments. Análise coletada por e hospedada no G2.com.

Simplifying processes within the CRM through customizations requires a high level of expertise to manage and maintain the system; however, the benefits gained in process efficiencies, enhanced user experience, and transparency to all departments involved in the various sales and operational processes was worth the technical complexity built into the system. Análise coletada por e hospedada no G2.com.

O relatório é realmente claro e fácil de usar. Conseguimos adaptar o sistema para atender aos requisitos do nosso negócio e integrá-lo com outros produtos. Agora usamos o sistema totalmente como um sistema de gestão de leads. Análise coletada por e hospedada no G2.com.

Vincular com o Docusign tem sido um processo realmente difícil. Alguns dos relatórios carecem de recursos como visualização em porcentagem. O relatório de lead para pedido deveria ser um relatório prontamente disponível. Análise coletada por e hospedada no G2.com.

Easy to follow anytime I need anything that helps Análise coletada por e hospedada no G2.com.

I realy have no regrets by using Sugar Market, they have always operated well within my concerns Análise coletada por e hospedada no G2.com.

Os plugins e aplicativos permitem que nossos usuários acompanhem suas chamadas, reuniões e leads. Simplificamos o processo de vendas usando os Guias Inteligentes para ajudar a todos a navegar pelo mesmo processo. Se você gosta de dados limpos e precisos, isso é para você. Análise coletada por e hospedada no G2.com.

Encontrei alguns desafios com a atualização de registros relacionados, no entanto, acredito que isso estava mais relacionado à minha falta de compreensão à medida que faço mais pesquisas. Análise coletada por e hospedada no G2.com.