Principais Alternativas de Sonar Mais Bem Avaliadas
Avaliações 111 Sonar
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The ability to text customers in phone sales is certainly essential today Análise coletada por e hospedada no G2.com.
The opt-in process can be inconvenient. For us, customers need to text "START" to opt-in, so even if they initiate the conversation via text, we cannot text them back if they haven't first texted "START". Análise coletada por e hospedada no G2.com.
Comunicar-se com clientes via SMS é incrivelmente poderoso. Este serviço em particular é subótimo. Análise coletada por e hospedada no G2.com.
Várias mensagens que enviei através do sistema deles falharam. Não há alerta para isso e as falhas nas mensagens não foram devido a algo que eu fiz incorretamente. Ao pedir um crédito por essas falhas, me ofereceram um valor muito inferior ao que eu estava disposto a aceitar. Perdi milhares em vendas sem perceber que as mensagens não foram enviadas. Quando tentei encerrar a conta, fui informado de que haveria uma taxa de rescisão antecipada de $600. Eu me inscrevi há mais de 2 anos, mas o contrato se renova automaticamente sem aviso ou qualquer aprovação necessária. Tenha cuidado. Análise coletada por e hospedada no G2.com.
It's easy to use. Customers are more responsive than they are to phone calls. It allows for MMS which is great for when a client needs to send a picture of their issue. Análise coletada por e hospedada no G2.com.
The app does not instantly update when I have the page open. I will get an email that I received a new message and need to refresh my screen for it to show up. I would like the app to have the ability to create a Contact Card (.vcf) and send it. I manually created one and send it to clients but it would be easier if it was already in the app. Análise coletada por e hospedada no G2.com.
It's great to be able to easily upload contacts and to create text campaigns to target markets. Also liked that we could connect to our existing company phone number. Análise coletada por e hospedada no G2.com.
To use an emoji limits your message to barely any characters which is frustrating. Another annoying issue is that there's no "all contacts" option for sending texts. You basically need to add a column in excel just to validate everyone to create a property on Sonar that applies to everyone. Very inefficient Análise coletada por e hospedada no G2.com.
easy to use, great rep that is very responsive Análise coletada por e hospedada no G2.com.
when uploading a list you have to remove special characters. wish there was better way to organize texts that come in in the dashboard Análise coletada por e hospedada no G2.com.
Our contact is amazing at getting back to us quickly and helping when needed! It is easy to see what properties and customer is in. Análise coletada por e hospedada no G2.com.
It can be hard to download and sort through data. I wish there was a way to download a list of everyone in a property or to send a message to people in one property but not in another! Análise coletada por e hospedada no G2.com.
I like being able to create campaigns and send them to a bulk of contacts at once Análise coletada por e hospedada no G2.com.
I want to be able to create away messages that are different from everyone on my team Análise coletada por e hospedada no G2.com.
Sonar gives an easy way to communicate with clients. Its platform is "clean" and clearly laid out. Overall, it's easy to use and creates an easy way to assist and contact clients. Some things I love the most are being able to put a good amount of a client's information with the client's number (email, address, etc.). "Properties" also help us organize our clients for internal use. Análise coletada por e hospedada no G2.com.
The downsides of Sonar are mostly found in searching for clients. It sorts "New To Old" or "Old To New", which sometimes means the right match isn't anywhere near the first suggestion when searching for someone; unless you type the client's first and last name in exactly. Otherwise, it can take a little bit more time to search for a client among the search results. Also, Sonar is not always intuitive. For example, It's not intuitive how to assign conversations or delete old ones. No software or program is perfect, however, Sonar is a great option that we have appreciated using. Análise coletada por e hospedada no G2.com.
Quão fácil é de usar! É muito amigável para o usuário. Análise coletada por e hospedada no G2.com.
Notificações diretamente para um usuário e não pelo Google seriam ótimas. Se fosse um aplicativo independente em vez de ser usado a partir do site, sinto que você obteria mais. Análise coletada por e hospedada no G2.com.
