Avaliações e Detalhes do Produto de Riskified

I like the fact that the account managers are responsive to client needs and the technology that Riskified is using is new to the market. The fact that they take full responsibility on chargebacks for approved orders is a welcome benefit. Análise coletada por e hospedada no G2.com.

I dislike the webapp, I wish it had more information and flexibility. Riskified is a relatively new compay in the fraud space so they are still learning what works for the end user. Análise coletada por e hospedada no G2.com.

Riskified is a great partner to work with! The team is super responsive and helpful and go above and beyond to find solutions to support our needs and data to support our questions. Reporting is very easy and gives a lot of information. Análise coletada por e hospedada no G2.com.

I truly enjoy working with the team, no issues here Análise coletada por e hospedada no G2.com.

Riskified as a whole does what it promises and provides fast reliable reviewing. They are also very quick with responding to any enquiries and provide fast reimbursement for chargebacks. Análise coletada por e hospedada no G2.com.

Find a high number of false positives which could be quickly identified. Particularly around email names. Due to the machine learning when tricked a large number of fraudulent orders can be pushed through quickly. Análise coletada por e hospedada no G2.com.

Eu gosto de como a Riskified trabalha conosco como uma equipe. Eles dão à nossa conta a atenção que ela precisa. Análise coletada por e hospedada no G2.com.

O tempo de revisão às vezes longo em reviravoltas. Análise coletada por e hospedada no G2.com.

Riskified provides excellent customer service. Their staff is knowledgeable, polite, and responsive. Análise coletada por e hospedada no G2.com.

Their service is occasionally less stable than we would like resulting in declined transactions. However, this is in part because of the implementation decisions we have made. Análise coletada por e hospedada no G2.com.

A integração do Riskified com o nosso sistema é um processo contínuo. A equipe é muito prestativa e se comunica conosco sobre as melhores ações para reduzir o risco. Análise coletada por e hospedada no G2.com.

Neste momento, não houve nada que tenha sido um problema que a equipe não tenha ajudado a resolver. Não tenho reclamações. Análise coletada por e hospedada no G2.com.

I like the attention that Teressa provide us, she is very responsive to our needs. I also like that fact that the service protects us from fraud. Análise coletada por e hospedada no G2.com.

There is nothing at the moment that I dislike but before the changes took place we lost a lot of potential new customers because of the stringent guidelines. Análise coletada por e hospedada no G2.com.

The WEB API is wonderful and allow to check fastly what is needed.

Also SW documentation is done well.

The API are cleans and easy to integrate with alls tecnologies Análise coletada por e hospedada no G2.com.

the only real problem that I have found is the missing of one "readOrder API" Análise coletada por e hospedada no G2.com.

- the info they can get from orders/customers;

- info diversity;

- automation/algorithms/machine learning Análise coletada por e hospedada no G2.com.

- the "primary/beginners" mistakes when approving orders;

- the inefficiency to some markets Análise coletada por e hospedada no G2.com.

They have been extremely helpful towards our business. They are currently our main risk prevention partner. They have provided excellent service in managing our customers. Análise coletada por e hospedada no G2.com.

I do not have any concerns with the platform. As far as risk prevention goes, they are the best choice. Análise coletada por e hospedada no G2.com.