Avaliações de Optum Advisory Services e Detalhes do Fornecedor

Nothing, Optum Rx has brought all of my years long medications to a grinding halt by refusing to fill any of them Análise coletada por e hospedada no G2.com.

Denying all of my prior authorizations because you don't deem them "medically necessary". My doctor does, that's why they prescribed it. And some half wit behind a desk with zero medical background somehow knows better than my treating physician? I've been on all of my medications for YEARS. They're obviously medically necessary. Because of the refusal to actually keep my medications refilled, my body is being ruined. Are you all trying to kill me? Because after a month of fighting to get any basic prescriptions filled to no avail, it certainly feels like it. The lack of communication is grossly negligent. You keep cancelling any refill you somehow miraculously approved without saying anything so I have to check the status daily, only to make yet another phone call begging for my doctor prescribed treatment. I'm chronically ill, if this keeps happening, you will kill me. Análise coletada por e hospedada no G2.com.

I am closely associated with someone who has been using OptumRx for managing their prescription benefits, and overall, their experience has been positive. The convenience of their online platform for ordering refills and tracking shipments has made the prescription process more efficient.

One of the standout features is the user-friendly website, which provides easy navigation to find medication details, order history, and cost information. The option to receive notifications about order status and shipping updates is a helpful addition, ensuring awareness of the status of prescriptions. Análise coletada por e hospedada no G2.com.

However, like any service, there's always room for improvement. Occasionally, there were delays in processing and shipping, but these instances were infrequent and usually promptly resolved after contacting customer support Análise coletada por e hospedada no G2.com.

A simplicidade do aplicativo móvel da Interface do Usuário. Análise coletada por e hospedada no G2.com.

Às vezes, leva tempo para obter a confirmação da receita. Análise coletada por e hospedada no G2.com.

It's simple and easy to start working with and integrating to the existing environment Análise coletada por e hospedada no G2.com.

Still not the best of support in terms of features being offered Análise coletada por e hospedada no G2.com.

Home delivery is convienent and the price is good. Análise coletada por e hospedada no G2.com.

Customer service is awful and you're constantly getting the runaround. They will not fill prescriptions automatically and will not contact you to inform you the prescription has not been refilled. Análise coletada por e hospedada no G2.com.

Tendo trabalhado na Optum, adoro como este produto foi construído de forma simples e intuitiva. Análise coletada por e hospedada no G2.com.

Não há nada para não gostar sobre o produto. Análise coletada por e hospedada no G2.com.

OptumRX é uma plataforma excelente para acompanhar os fundos HSA dos funcionários, registrar recibos de transações de saúde, encontrar informações sobre a cobertura HSA e pagar despesas. O site acompanha transações recentes, pendentes e agendadas, facilitando o acompanhamento e o planejamento de custos futuros. OptumRX também fornece aos usuários um cartão de débito para essas transações, o que é muito útil e conveniente. Os fundos são depositados automaticamente nas contas dos funcionários duas vezes por mês e estão disponíveis para uso imediato. Análise coletada por e hospedada no G2.com.

Se os usuários ficarem atrasados na reconciliação de despesas, pode ser difícil acompanhar os recibos faltantes. A plataforma não emparelha os recibos com as despesas, então não pode informar quais despesas estão sem recibos. Comparar manualmente os recibos enviados com as despesas atuais é a única maneira de resolver isso e pode consumir tempo. Análise coletada por e hospedada no G2.com.

Optum has its ups and downs just like any other program, but it does have an excellent direction for use. There are a lot of good features that help you along while using the program. I Have no troubles in looking for the patient eligibility or searching for claims and other claim related information. You can add the patients to your front screen and never have to input the information again. It also gives you a breakdown of what they owe, if their deductible is met and if you need authorization for services. Análise coletada por e hospedada no G2.com.

The actual downside of this program is if you are not associated with a specific practice anymore, then you need them to remove you from the rooster from Optum, and you are unable to remove yourself. It only bothers me because you want to cut all ties with a facility, and if the facility has a harmful practice, you are genuinely fighting to gain control of yourself and your name. Análise coletada por e hospedada no G2.com.

Capacidade de ter o roteiro enviado automaticamente para sua casa Análise coletada por e hospedada no G2.com.

Duração do tempo para obter o preenchimento do script e processo de entrega Perdi a primeira tentativa de entrega e passei 75 minutos viajando para 2 diferentes agências dos correios para buscar Análise coletada por e hospedada no G2.com.

My main use for Optum Rx was obtaining prior authorization details for providers. I love the ease of the system, and from the employers who helped me a lot whenever I had some trouble. Análise coletada por e hospedada no G2.com.

There wasn't too much that I didn't like about this system. I loved all of the help that I received. Análise coletada por e hospedada no G2.com.