Principais Alternativas de Nectar Desk Mais Bem Avaliadas
The numerous number of features for making our twenty-person office sound and perform as productively as any large private enterprise. The ease of installation and scalability let us grow from 15 to 20 agents enabled us to deliver the same services away from our desks smoothly. Análise coletada por e hospedada no G2.com.
I've been happy with Nectar Desk. As our previous call center system was not enough reliable - there were constant issues with calls’ lost and bad networks. So I have a fully eye of comparison and Nectar Desk is much better. Análise coletada por e hospedada no G2.com.
5 de 6 Avaliações Totais para Nectar Desk
As the Digital Marketing Director at Canaflora, I day-to-day use Nectar Desk for our sales and marketing operations. It covers the full spectrum of call center needs, from inbound and outbound calling to call queue management and IVR setups. Nectar Desk integrates well with our CRM, enabling real-time updates on customer data and call outcomes. Análise coletada por e hospedada no G2.com.
I had several issues but their support team has proven to be highly responsive and helpful. Análise coletada por e hospedada no G2.com.
The software has many useful features, like Instagram integration, call recording, and live reports, which help us stay organized and efficient. We also love how it connects with Shopify. The system is simple to use, even for new team members, so training is quick and hassle-free. Their support team is always fast, friendly, and helpful whenever we need assistance. Análise coletada por e hospedada no G2.com.
It would be great to have a mobile app, but it’s not available yet. Análise coletada por e hospedada no G2.com.
A interface do usuário era muito fácil de navegar e usar. Análise coletada por e hospedada no G2.com.
Havia muitos problemas com o sistema e integrações. Quase impossível cancelar uma vez que você se inscreve. Você simplesmente continua sendo colocado em um loop pela equipe de atendimento ao cliente. Tive dias e dias sem a capacidade de ligar para leads devido a esses problemas e sempre levava até 24 horas para cada problema ser resolvido. Análise coletada por e hospedada no G2.com.
