Avaliações e Detalhes do Produto de Navattic

I work for an industry vertical-specific CRM. This tool makes my job as a Product Marketer a breeze.

Being able to edit the HTML of the captures is GAMECHANGING.

This tool also has some of the best support reps (shoutout Alex). Their team is lightning fast, has walked me through so many things, and has fixed some bugs I found along the way. Most issues get resolved very quickly.

I use this program weekly if not every 2-3 days. Análise coletada por e hospedada no G2.com.

There are some quirky things about this tool, some of them I've chatted to their reps to take back to the dev team. Here are a few nitpicks of an overall great product:

1. Hover state menu captures often need screenshots to replicate that part of the process, as it will claim to capture that step but not actually show it in the process.

2. Using Navattic on iPad browser can cause the text boxes of the demo to resize and run off the screen.

3. Mobile experience of the demos is not the best.

4. You cannot export the captures as screenshots currently. You can create gifs and videos of your flow, however. I have not tried this tool yet.

5. There are some overall unintuitive UI choices such as needing to go to dashboard to make a copy of a demo, not being able to copy the published link of a demo from the dashboard. Copying a flow from another demo was so confusing I was worried I was going to break something.

6. Sometimes beacons for tool tips act up/be unmapped and will cause their child textboxes to display in a strange location.

7. The new capture toolbar to me isn't an improvement UX/UI wise over the old one. Análise coletada por e hospedada no G2.com.

I love how easy it is to edit captures. After every product update, I don’t have to start from scratch to create new tutorials. Instead, I can simply update my existing captures, and in just a few minutes, my tutorials are perfectly aligned with the latest product changes. Análise coletada por e hospedada no G2.com.

I would appreciate having an AI-driven categorization feature to help organize and streamline tutorials, especially when there are too many steps in a single walkthrough. Análise coletada por e hospedada no G2.com.

1. Facilidade de Uso – É incrivelmente amigável e fácil de aprender.

2. Suporte ao Cliente – A equipe da Navattic construiu nossa primeira demonstração. Isso foi um divisor de águas para nossa equipe de marketing enxuta.

3. Insights Acionáveis – Seus relatórios e análises facilitam o acompanhamento do desempenho das demonstrações, com dicas de especialistas para aumentar as conversões. Análise coletada por e hospedada no G2.com.

As recentes mudanças de integração exigem que nossa equipe de Engenharia faça atualizações do nosso lado. Embora a demonstração ainda possa ser visualizada pelos usuários, não tenho mais visibilidade sobre como os usuários da demonstração do Navattic estão interagindo com nosso produto. Análise coletada por e hospedada no G2.com.

We started with Navattic as a tool to help our Sales Engineering team provide product walkthroughs for specific use cases and marketing for high level marketing demos. After working with the amazing Navattic team, we are now using the tool to support our sales team, support team and even our internal product training! Navattic provides the ability to create interactive walkthroughs that feel like a user is actually in the software itself. This cuts down on user licensing for third party integrations as well! Added bonus! Análise coletada por e hospedada no G2.com.

The one thing I would love to see I. The future is a solution for updating demos that use the same screens in one place. This though, has not been figured out by any other similar software applications from what I've seen. Análise coletada por e hospedada no G2.com.

A extensão do navegador da Navattic torna realmente fácil capturar interfaces de aplicativos para uso em tours/guias interativos. Na verdade, você pode usá-la em qualquer página da web que você possa visitar no seu navegador, o que significa que você pode até mesmo estender seus guias para coisas como orientação sobre como configurar integrações em aplicativos de terceiros, etc. Criar guias interativos na Navattic é relativamente fácil e você ficaria surpreso com a rapidez com que pode criar um guia para um aplicativo grande e complexo. O sistema é bastante intuitivo de usar. Análise coletada por e hospedada no G2.com.

A única coisa que tem sido uma pequena frustração com o Navattic é que o próprio aplicativo oferece bastante flexibilidade e poder, o que, pelo menos no meu caso, muitas vezes resultou em ter algum tipo de configuração ativada ou desativada que fez com que meus tutoriais não funcionassem corretamente (melhor dizendo, da maneira que eu queria que funcionassem). Felizmente, a equipe de suporte do Navattic é ótima e sempre conseguiu me ajudar a resolver esses problemas rapidamente - mas eu gostaria que o produto fizesse um trabalho melhor em identificar esses problemas por conta própria e fornecer orientação ao usuário para que eu não precisasse recorrer ao suporte ao cliente. Análise coletada por e hospedada no G2.com.

Reliable, easy to use.

The demo platform makes my presentation look like a live product demo. I've never had a prospect ask me if I was providing a live experience or not.

I can brand my demo easily with prospect's graphics to make it look tailored to them.

Alisa Feng has helped me with a few issues I've run into. She is extremely knowledgable and pleasent to work with. Análise coletada por e hospedada no G2.com.

EDITED: I asked for a feature, but it looks like it was already added by Navattic! :) Análise coletada por e hospedada no G2.com.

In technical marketing demos are a big part of my role. There can be many challanges when it comes to demos.

1. Live Demos - I always like to give a live demo when possible, but sometimes you cant. Why not?

a. Demos that arent repeatable, ie updating a server. Deploying something etc., often these are one and done and would require a roll back procedure to consistently demo.

b. In the same vein, some things may take too long to demo so being able to skip ahead is usefull.

c. May need to capture something that you dont always have access to

d. Live demos can be risky, may need to mitigate riskier ones.

Navattic solves all lf this allowing me to capture a repeatable demo that still looks and feels real!

2. Customer demos

While I would love to give a demo to every customer, this is not possible. Navattic allows me to create tours so people can experience the product themselves. These tours can also act as training to allow someone else to deliver the demos as well.

The Navattic tool is very easy to use, I can turnaround demos very quickly and make changes on the fly. Its way better than a video or static screenshots cause it looks and feels real! Análise coletada por e hospedada no G2.com.

There are always things that could be improved, for example I would like to be able to have certain steps advance based on time like a install or something getting applied. Also, being a bit of a linear exprience, it would be really cool to be more choose your own adventure style. I supposed this could be dont to some degree with multiple demos. Análise coletada por e hospedada no G2.com.

Navattics são uma maneira maravilhosa para nossa equipe de SE continuar a educação sobre nosso produto de software. Isso permite que os potenciais clientes tenham uma sensação "real" do nosso produto enquanto são guiados pelo software com conteúdo orientado para vendas, garantindo que conheçam o valor de sua compra. Isso também tem sido usado para treinamentos internos da equipe e aumentou significativamente o conhecimento do produto para nossas equipes de SDR e Vendedores. Análise coletada por e hospedada no G2.com.

O próprio processo é um pouco tedioso. Eu adoraria ver alguma automação em recursos e configurações. (como escolher um sinal destacado para todos em vez de ter que movê-lo de "pulso" para cada chamada) Análise coletada por e hospedada no G2.com.

Ease of use - It's very easy to create interactive tours on Navattic's guide builder by capturing screenshots without needing any additional support from our IT/Engineering teams.

The screenshot editing capabilities are really impressive and it allows us a lot of customizations.

Customer support - The team's assistance at all times needs to be mentioned. They do everything possible to help us whenever we are Análise coletada por e hospedada no G2.com.

It would be great if we had a dedicated account manager who could understand our product and help us build some of the demos as well. That would helps us use Navattic even more effectively and often. Análise coletada por e hospedada no G2.com.

Navattic makes it incredibly simple to create interactive product demos. The scraping tool accurately captures our UI, and adding guidance through tooltips and modals is straightforward. The analytics are fantastic - we can see exactly how prospects interact with our demos, helping us understand which features resonate most. It allows us to create a more buyer-centric experience for prospects by letting them explore on their own time before committing to a full demo or trial. Análise coletada por e hospedada no G2.com.

More complex UI elements like ours (a document editor) sometimes don't render perfectly, requiring occasional workarounds. Análise coletada por e hospedada no G2.com.