Prós e Contras de MIE Trak Pro

Jesse is by far the most experienced technical architect at Mie Track by far. He developed our accounting add-on for Mie Track. He is a very busy man; however, I know when there is an issue with our accounting system, he is the one to call, and he ALWAYS responds, and if needed, hops on TeamViewer to fix or modify anything we need. He is my go-to person at Mie Solutions. Análise coletada por e hospedada no G2.com.

Nothing to say here sometimes slow, have to reset server, etc. Análise coletada por e hospedada no G2.com.

Being able to have multiple tabs open and going through different orders Análise coletada por e hospedada no G2.com.

One thing i dislike, is you have to hit edit every time you enter a new line item into a Sales Order. I would prefer it just stay open to edit until you saved the order Análise coletada por e hospedada no G2.com.

We have used this software for over 15 years, moved from Mietrak 32 to the PRO about four years ago. When purchased, they set up the modules to what you are doing and how you need them. Their support is always very helpful and knowledgeable. Análise coletada por e hospedada no G2.com.

The issue was converting QuickBooks into MIeTrak, it was doable, but the risk of losing data/ and being fully integrated held us back. But we have always had it separate, and it hasn't been an issue. Análise coletada por e hospedada no G2.com.

Design amigável e equipe de suporte altamente conhecedora! Análise coletada por e hospedada no G2.com.

Não tenho certeza se posso responder a esta pergunta hoje. Análise coletada por e hospedada no G2.com.

What I like best is knowledgeable support staff throughout the implementation process. Análise coletada por e hospedada no G2.com.

What we dislike most about ERP systems is they are overkill for a small business like ours. Análise coletada por e hospedada no G2.com.

They customize their software to each user's needs. Very versatile with their accommodations and open to suggestions. Análise coletada por e hospedada no G2.com.

Major updates seems to cause inconvienent hiccups, but their tech team is pretty good about resolving them. Análise coletada por e hospedada no G2.com.

A equipe de atendimento ao cliente sempre esteve disponível para responder às minhas perguntas e resolver nossos problemas de forma oportuna. Enquanto trabalhávamos até tarde na preparação de nossos impostos, tivemos um problema que precisava ser resolvido imediatamente. Mesmo sendo fora do horário de atendimento ao cliente, conseguimos contatá-los e resolver o problema a tempo! Análise coletada por e hospedada no G2.com.

Quando começamos a usar o MIE Trak Pro há mais de 6 anos, o cálculo de custos de trabalho não estava disponível. Tivemos que criar soluções alternativas para calcular os custos associados a cada trabalho. Mesmo que o cálculo de custos de trabalho esteja agora disponível, ainda não começamos a usá-lo. Ainda estamos incertos sobre como isso funcionará para nós, já que não usamos o módulo de Ordens de Trabalho. Análise coletada por e hospedada no G2.com.

To be totally honest I don't have a ton of experience with Mie Trak software but I had maybe the best experience I've had working with an enterprise software vendor whilst doing a migration from an old Server 2008 R2 box to a shiny new Dell R540 with Server 2019 and SQL 2019 on it. Evan was not only knowledgeable and efficient (he totally migrated everything in a record-setting amount of time,) he is also just a really pleasant guy.

I own and operate a small IT contracting company so we deal with a ton of software vendors on a regular basis. Lots of these companies have really craptastic products and even worse support. Here's what I find compelling about Mie Trak from an IT contractor's viewpoint:

Easy server install

Uses SQL which is reliable and relatively smooth with very few issues (though some of MS' data import processes could be improved)

Does not require DLLs to be separately installed which means you can run this program directly from the server (no workstation install required)

Friendly and effective US-based customer support that picks up the phone when you call them

One of my bigger clients uses these guys though I don't do anything directly inside of the program and therefore am not qualified to speak about it's ease of use or inner workings. That being said, hopefully it is as user friendly as the install/migration process! Análise coletada por e hospedada no G2.com.

I have absolutely no complaints about the product and their support is so good (one more big shoutout to Evan here!) that I suspect not many people have bad things to say about this company. Análise coletada por e hospedada no G2.com.

Tenho usado o MieTrak há quatro anos. O atendimento ao cliente é ótimo e sempre disposto a ajudar. O sistema é muito fácil de aprender e pode ser personalizado para atender às necessidades do seu negócio! Análise coletada por e hospedada no G2.com.

A única crítica que tenho é que às vezes é lento e trava. Análise coletada por e hospedada no G2.com.

O atendimento ao cliente e o tempo de resposta aos tickets têm sido excepcionais. Eles são ótimos em receber nossos pedidos e adicioná-los ao software. Análise coletada por e hospedada no G2.com.

Pode ser fácil se perder ou ficar frustrado no início. A aparência e o layout poderiam ser mais limpos e agradáveis aos olhos, mas o software é bom e, como eu disse, eles pegam o que você quer e implementam essas ideias para você. Análise coletada por e hospedada no G2.com.