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Avaliações 36 Lockstep
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I like that customers can see all their account details and payment history. They can also pay through the portal via credit card or ACH. Customers can send message directly to us in the portal. Análise coletada por e hospedada no G2.com.
The system is not very user friendly. Training is definitely required to set up the account and emails. We have to contact report pretty often for minimum changes needed through out the time, however, the support turn around time is pretty fast. Análise coletada por e hospedada no G2.com.
Anytime Collect allows me to review multiple companies' Receivables status at in a quick and seamless manner. Análise coletada por e hospedada no G2.com.
There are instances when support is lacking. That is the timeliness of responses to issues has room for improvement. Análise coletada por e hospedada no G2.com.
The best thing about ATC is that it touches every single past due account with email templates that the user sets up. You are not limited to collection letters, you can send Welcome letters, or any other type of communication you need to push out to your customer. Análise coletada por e hospedada no G2.com.
There isn't really anything I dislike, e2b is consistently listening to their customers and enhancing their software. Análise coletada por e hospedada no G2.com.
The demonstration was amazon, but unfortunately that's where it ended. This program on paper was ideal, but it never even launched. Botched delivery from day one. Análise coletada por e hospedada no G2.com.
The site is extremely slow. I am better off downloading my data into excel from EPICOR and creating statements myself versus trying to make sense of Anytime Collect. Every click is another point of frustration and permanent buyers remorse. Análise coletada por e hospedada no G2.com.
