Prós e Contras de Letter AI

LetterAI is an easy to use platform with multiple key features for running successful enablement programs such as training development, content management, digital sales rooms and more. The 2 main features that stand out to me are their AI roleplays & AI Co-pilot.

AI roleplay gives revenue teams a chance to practice pitches, demos, and objection handling to perfect their craft and receive real-time feedback. We have gotten great reviews from our sales team highlighting how realistic the roleplay is. They also noted it as a preferred practice and certification method to live roleplays or simulations because it feels more natural.

AI Co-pilot is something newer we are rolling out as part of an initiative to make content easier to find. In the first few weeks, we have seen positive results across RFP research, competitive intelligence for pre-call prep, general questions during onboarding, and more. This has also gotten great feedback from our sales team because answers are comprehensive and timely with direct linking to relevant resources to explore further.

On top of the great features, the LetterAI team's collaborative approach and rapid product enhancements make them a trusted partner. Análise coletada por e hospedada no G2.com.

The training development functionality in LetterAI does not allow for much creativity from an Instructional Design perspective. I believe this will continue to improve over time as I have already seen improvements with new interactive features being added. Análise coletada por e hospedada no G2.com.

It might be a bit obvious, but the best part about Letter AI is already in the name. The AI is a game changer. Letter's native AI interface and experience allows for enablement teams to increase productivity by building trainings faster, creating content within a few clicks of a button, developing AI role plays, etc. - all of which would have taken days or weeks to do prior to the infusion of Letter AI into our tech stack. We were able to build 6 different multi-level certifications comprising 50+ individual modules in a matter of two weeks using Letter AI, where before this would have taken our team several months to accomplish. And the best part is that it is only going to get better! Análise coletada por e hospedada no G2.com.

The platform is still in it's early days so there are some minor areas where you may not get the robustness of one of the leading CMS providers - i.e. there are some reporting/analytics capabilities that require a bit of work to uncover. But the Letter team is incredibly responsive to all product feedback, and can have product updates shipped in a matter of hours/days! Análise coletada por e hospedada no G2.com.

It’s hard to decide what I love most about Letter AI—the incredible platform or the brilliant team behind it. I’ve yet to see another L&D solution that rivals the features and capabilities Letter AI brings to the table. It not only streamlines enablement creation but also enhances the learning experience for our end users. With standout features like AI roleplay, powerful analytics, and rapid enablement creation, it redefines how we approach training.

As an Instructional Designer, this platform has made my life so much easier—almost as easy as it is to use Letter AI! The intuitive design and efficiency it offers have transformed the way I create learning experiences.

One of my favorite features is the AI roleplay, which provides learners with a safe, simulated environment to practice real-world interactions—unlocking limitless possibilities for skill development.

What truly sets Letter AI apart, though, is the team. They are not just innovative but also incredibly responsive, implementing critical feedback at record speed. Every time I think they’ve outdone themselves, they raise the bar even higher! Análise coletada por e hospedada no G2.com.

Although Letter AI functions as an LMS on its own, we’re still exploring the endless possibilities of integrating it with other LMS platforms. That said, the team has been incredibly responsive, actively supporting us in finding the best solutions. Análise coletada por e hospedada no G2.com.

I'm using Letter AI to support training modules creation. It helps us curate our content and create online trainings in many forms such as AI coach, interactive learning, sales aid, etc.

Very cleverly built, has a very fast learning curve and never found any issues so far (and I'm heavily trying to find its limits prior to adoption). Customer support is amazing, even if there is a super easy implementation, we requested help a couple times to keep our deadlines rather than to do something we could not achieve and kudos to Lynne who's competent and dedicated! Análise coletada por e hospedada no G2.com.

The interactive learning should incorporate images from the source documents (or at least offer to create a library of them). The interactive learnings lack a little interactivity in the form of reveals, Análise coletada por e hospedada no G2.com.

Letter AI drastically speeds up the time it takes to create and update learning content. In a few moments, I will have a near fully baked course, ready to be launched to our commerical team. Most AI features of other LMS vendors I have used do not work.

Their Co-pilot functionality also allows our commercial team to rapidily find information. We went from our sales team taking 10-15 minutes to find content, to finding it in less than 1 minute.

Letter AI is also great at listening to customer feedback, and actioning on it quickly.Your feature requests will not fall into a block box like most larger LMS companies. Análise coletada por e hospedada no G2.com.

I don't have anything I dislike, but I would encourage Letter AI to continue to launch features that make the content within the LMS easy to digest, and learn. Análise coletada por e hospedada no G2.com.

The team at Letter.AI has been great to work with and take a collaborative approach to our partnership. They are extremely fast on fixing any product gaps and digging into technical limitations. They are open to feedback and have gone above and beyond to make sure that our sales team is able to get instant value from the platform. It's really the team that sets it apart from other vendors I've worked with in this space.

In addition, their integration into tool like Slack have been a game changer for usage. Rather than our BDRs and AEs needing to go and search for information, it's at their fingertips with the Slack and AI functionality. Our sales people are able to get timely, concise information when they need it in a platform that they are using on a hour basis (e.g. Slack). It makes information accessible and easy to use on a regular basis. Análise coletada por e hospedada no G2.com.

Letter is a small company that is building and launching features extremely fast. Once in awhile, there are small bugs that need to be fixed due to the high frequency of launches. However, the team has been great at fixing these in a timely manner (e.g. usually within 24 hours). Análise coletada por e hospedada no G2.com.

I've enjoyed using the Voice AI features to easily create natural voice-over audio for courses. No more recording and editing hours of audio, I just upload my deck to Letter. The system creates all the files at once, in any of the voices I choose. I can even clone my voice, or voices from past courses!

The AI coaching interactions are great. You can set up training scenarios for real-time conversations "face to face" with an AI avatar, or scenarios for email and chat interactions with "customers". Sales and Support teams can practice their pitches and interactions as much as they need to.

The Letter team has also been very responsive to feedback, leading to an even better experience with the available tools. Análise coletada por e hospedada no G2.com.

Every piece of content I've wanted to create has been finished so quickly. Even when you factor in time to fix small mispronunciations (brand names and some technical words) in the AI voice, or update content the system creates for you, you're still hours or days ahead of where you'd be if you had to create all the content yourself.

And the AI is only getting better! Análise coletada por e hospedada no G2.com.

Collaborating with Letter AI fundamentally transformed how Lenovo approached launching new offerings, revenue enablement and sales strategy. Key functions including offering, sales, marketing, and enablement collaborated closely to ensure a seamless transition. Change management included the rapid rollout of training programs and the integration of Letter AI’s platform into existing workflows. The adoption of this AI-powered solution accelerated time-to-market, streamlined content creation and management, and improved responsiveness to customer inquiries. Global sellers gained confidence and efficiency, transitioning from traditional methods to consultative selling—resulting in improved customer engagement and accelerated revenue growth. Análise coletada por e hospedada no G2.com.

Nothing to note. They are customer centric and hope they continue to focus on customer as they scale. Análise coletada por e hospedada no G2.com.

A Letter AI revolucionou nossa experiência com o LMS. É uma verdadeira mudança de jogo no espaço do LMS. Os dias de representantes enfrentando conteúdos tediosos e longos ficaram para trás. Como Gerente de Capacitação, não passo mais incontáveis horas projetando e revisando cursos. A Letter AI é incrivelmente intuitiva, tornando todo o processo mais fácil e avançado do que eu jamais imaginei.

Principais Destaques:

1. As sugestões de lições impulsionadas por IA são brilhantes, oferecendo insights e ideias que eu não teria considerado por conta própria. Isso elevou significativamente nossos cursos de LMS.

2. Desde a integração do Generative AI Sales Pitch Coach, vimos um aumento notável nas taxas de sucesso de apresentações e no desempenho geral de vendas. É como ter um mentor de vendas experiente disponível 24/7, guiando nossa equipe para a excelência.

Facilidade de Implementação:

1. Integração Sem Costura: Configurar a Letter AI com nossas ferramentas existentes foi sem esforço, permitindo que começássemos sem interromper nossos fluxos de trabalho.

2. Rápida Integração: A interface intuitiva facilitou a adoção da plataforma por nossa equipe rapidamente, reduzindo o tempo necessário para treinamento e permitindo um lançamento mais rápido dos cursos.

3. Suporte Abrangente: A equipe de suporte deles é nada menos que mágica. Eles respondem a solicitações de recursos quase instantaneamente, muitas vezes implementando atualizações antes mesmo de eu terminar de fazer a solicitação. Parceria com eles tem sido uma experiência fenomenal, e não poderia estar mais grato. Análise coletada por e hospedada no G2.com.

Eles são muito bons no que fazem, é quase assustador. Não experimentei muitos obstáculos, e aqueles que experimentei, abordei como solicitações de recursos com minha equipe de suporte. Estou trabalhando na plataforma há apenas cerca de um mês e já vi a maioria ou todas essas sugestões já em beta ou produção! Análise coletada por e hospedada no G2.com.

Adoro que o Letter AI tenha realmente mudado o jogo, não apenas oferecendo um chatbot sob demanda que reduz o ruído dos e-mails diários, mas também tendo ferramentas de aprendizado dinâmicas e acessíveis. Levando a um impacto positivo não apenas na experiência diária dos nossos usuários, mas também permitindo que nossa equipe e eu nos concentremos no que realmente importa.

Mais importante ainda, adoro como o Letter AI nos ajudou a otimizar nosso suporte e comunicações - permitindo consistentemente que tenhamos conteúdo personalizado, polido e alinhado à marca.

Finalmente, a equipe! - A equipe do Letter AI é realmente incrível. Eles são super receptivos ao feedback e sempre comprometidos em garantir que nossos usuários tenham uma experiência positiva e gratificante. A equipe é verdadeiramente colaborativa, o que é uma alegria para nós em fazer parceria! Análise coletada por e hospedada no G2.com.

Como você pode não gostar do Letter AI? Com a equipe totalmente comprometida em ouvir e aceitar feedbacks, sempre abordando minhas preocupações e as da equipe, isso tornou minha experiência verdadeiramente positiva.

Como sempre em um campo em rápida evolução como a IA, onde é importante aprender e se adaptar, esse nível de abertura e capacidade de resposta para se manter à frente demonstra a disposição da equipe em se destacar. Análise coletada por e hospedada no G2.com.