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Kangaroo rewards will help us maintain a strong connection with our customers through consistent communication, loyalty rewards and analytics. We just kicked off the rewards program my customers are already excited. We selected Kangaroo because it integrates with Lightspeed(Pos) and Shopify. Our previous systems were separate for in-store and online. With Kangaroo, we can ensure the customers have one system to capture everything. Kangaroo offers a robust approach to cater to alot of the needs of my store and my customers, making it a WIN-WIN for everyone.
Also the GREAT CUSTOMER SERVICE FROM MARIO! He was so patient and gave excellent advice on all questions. I would sign up again to work with him! Análise coletada por e hospedada no G2.com.
I don't have any downsides/dislikes at the moment. If I would suggest anything would be the capability to design our widget. Análise coletada por e hospedada no G2.com.
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We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Análise coletada por e hospedada no G2.com.
Absolutely nothing... finally, something I don’t completely dislike! Análise coletada por e hospedada no G2.com.
I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools Análise coletada por e hospedada no G2.com.
There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution. Análise coletada por e hospedada no G2.com.
How user-friendly it is and inclusive of all features needed to build loyalty - customer support was very good - Nadim was very helpful and ready to answer any questions we had. Análise coletada por e hospedada no G2.com.
nothing honestly, it was a great experience Análise coletada por e hospedada no G2.com.
Nadim is very helpful, he replies right away, he's always available even on weekends if we need something urgently ! Análise coletada por e hospedada no G2.com.
we would like them to have more features Análise coletada por e hospedada no G2.com.
Ease of use
Amazing customer service
Easy implementation
daily usage
amazing feature
integration friendly Análise coletada por e hospedada no G2.com.
Could use a better communications portal. Análise coletada por e hospedada no G2.com.
Their after sales support, especially from Mario who has thoroughly helped us on many occasions Análise coletada por e hospedada no G2.com.
Overall great service, constant updstes and follow-up Análise coletada por e hospedada no G2.com.
Customer service is great and the platfrom is great for entertaining our customers Análise coletada por e hospedada no G2.com.
Its nice to have more features and maybe a CRM software with it and not only loyalty program Análise coletada por e hospedada no G2.com.
