Avaliações e Detalhes do Produto de Ideagen Quality Management

We save a lot of time and effort with the Qualtrax customizable workflows. In comparison to other software products that we use, the level of quality overall, in troubleshooting an issue and with their customer service is top notch. Análise coletada por e hospedada no G2.com.

Our Qualtrax system controls more than 300,000 workflows and documents. Periodically, a document gets "stuck" between states, which requires us to put it aside and contact Qualtrax tech support. Tech support always corrects the issue, but it would be more beneficial if we knew how to avoid getting them stuck in the first place or how to fix the issue ourselves. Análise coletada por e hospedada no G2.com.

Support is fabulous when there are questions on how to improve your own system specifics. They have done some great training during this COVID time when travel to conferences were cancelled. Their product is just superior. The help guide is right at your fingertips and provides examples for even the most computer challenged individuals. Análise coletada por e hospedada no G2.com.

Cost can be and the justification management requires. However from the worker standpoint I don't think there really is much to debate- automation over manual. Análise coletada por e hospedada no G2.com.

Qualtrax tornou minha vida como Gerente de Qualidade exponencialmente melhor! Abordamos auditorias com a confiança de que todos os documentos necessários estão a um "clique" de distância. As ferramentas fornecidas no Qualtrax permitem uma integração perfeita dos requisitos. Ações Corretivas, Análise de Risco, Treinamento... Todos são personalizáveis e conectados. Análise coletada por e hospedada no G2.com.

Sem modo "Auto-Audit". Seria bom se pudesse lidar com os auditores de forma autônoma. Análise coletada por e hospedada no G2.com.

A melhor coisa sobre a Qualtrax é o seu pessoal. Todos são muito conhecedores e prestativos. Eles são proativos em atender e satisfazer as necessidades dos clientes. Análise coletada por e hospedada no G2.com.

É difícil expressar uma aversão relacionada ao Qualtrax. Se eu tivesse que escolher uma, seria que às vezes os recursos avançados do software podem ser um pouco difíceis de entender. Análise coletada por e hospedada no G2.com.

Their customer service is excellent! They always get back to me in less than an hour when I have an issue. The company is very innovative and has a great product. Análise coletada por e hospedada no G2.com.

There are some things I would like to do with the software that are currently unavailable. The nice thing is is that Qualtrax has a feature request so hopefully these items can be incorporated into the software in the future. Análise coletada por e hospedada no G2.com.

Qualtrax helps to keep documentation organized and revised efficiently. The company is outstanding to work with and technical support issues are addressed in a timely manner. The searching and reporting features are also beneficial for audit preparation. Análise coletada por e hospedada no G2.com.

I would like an easier way to make changes in the system. If mass changes are needed, it is very time consuming. I also think that some of the features are outdated, like email actions, etc. Análise coletada por e hospedada no G2.com.

The ease of use. It's very easy to view and find documents. It's very user friendly. Análise coletada por e hospedada no G2.com.

Workflows creation can be challenging at times. Análise coletada por e hospedada no G2.com.

Can easily acess documents and files in one platform Análise coletada por e hospedada no G2.com.

The layout looks outdated. Could be improved to look more engaging and lively. Análise coletada por e hospedada no G2.com.

Qualtrax allows our organization to organize quality performance data in reportable formats, limits staff input based on work purview to maximize staff efforts, and guides staff through DMS processes w/out manual prompts Análise coletada por e hospedada no G2.com.

There are some key missing features we would appreciate - reportable doc retirement dates, ease-of-function improvements to streamline workflow creation and manipulation, and improved reporting formats for ease of exported data manipulations Análise coletada por e hospedada no G2.com.

A maioria gosta da facilidade de distribuição de documentos. Análise coletada por e hospedada no G2.com.

Desgostar da incapacidade de criar facilmente um documento a partir de várias seções. Análise coletada por e hospedada no G2.com.