The technical team. They are fast and easy to work with and make you feel comfortable with helping to fix the issue Análise coletada por e hospedada no G2.com.
There are not any downsides or dislikes to Express. They are great at responding to any issues and finding different solutions for the issue. Análise coletada por e hospedada no G2.com.
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10 de 11 Avaliações Totais para Express Info
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We were paired with C.A. and W. P. and could not have asked for a better or more professional team. Though our project was very large and at times cumbersome, they were always professional, helpful, and provided spot on estimates of time/effort/expectations/etc. Some of (if not the) best services partner I've worked with over the past 30 years. Análise coletada por e hospedada no G2.com.
It is rare, that I like all aspects of a company/partner. There just aren't that many that seek to excel in all areas: sales, service, back-office, etc. But Express Info has truly built an excellent company and I enjoy working with any of the areas (although I deal primarily with the servicing side). Análise coletada por e hospedada no G2.com.
The best thing about Express is they make themselves available to answer questions and resolve issues. A few times our main contact was not available but she made sure she had a back up. Análise coletada por e hospedada no G2.com.
A few times the time it has taken to resolve an issue is too long. For example, we continue to have problems with papersave and gorilla. Instead of spending so much time with these antiquated software, I'd much prefer Express help us to identify a better software vendor. Análise coletada por e hospedada no G2.com.
Express Information Systems is very knowledgeable about how Sage works and is great about recommending compatible add-ons that integrate with Sage. They have been very helpful in creating custom reports for different needs. Análise coletada por e hospedada no G2.com.
Their response time on technical issues is not always great. We have a couple of issues that prevent staff from fully doing their jobs and have had a hard time getting these resolved. Análise coletada por e hospedada no G2.com.
Very flexible. Very responsive to support issues. Good people. Análise coletada por e hospedada no G2.com.
Often forgets to follow through on certain requests. Needs improved communication and change management. Análise coletada por e hospedada no G2.com.
Express knows our company complexities and can jump right in and help problem solve. Their technical expertise is crucial to our accounting processes. Análise coletada por e hospedada no G2.com.
Express negotiates and is the middleman for other add-on products; however, I feel I am negotiating twice - once with Expres and again with the software vendor. And if there are issues with the software vendor, it doesn't seem to get resolved timely. Análise coletada por e hospedada no G2.com.
Express foi nosso revendedor Dynamics GP há quase 20 anos. Desde então, eles nos ajudaram com atualizações de versão, atualizações de final de ano, bem como consultoria e suporte. Tem sido um ótimo relacionamento. Análise coletada por e hospedada no G2.com.
Eles estão sempre informados e são responsivos quando precisamos de assistência. Tê-los como nosso parceiro nos deu a capacidade de utilizar o Dynamics ao máximo para mais de 60 empresas. Eles são proficientes tanto no suporte presencial quanto no remoto. Análise coletada por e hospedada no G2.com.
Novo sistema de folha de pagamento e consulta a longo prazo. Análise coletada por e hospedada no G2.com.
Eles são muito rápidos em responder. Wendy sempre faz o seu melhor para obter uma resposta dentro do mesmo dia. Se não, ela me avisa que ainda está trabalhando nisso. Análise coletada por e hospedada no G2.com.
Express nos ajudou a atualizar o Great Plains de uma plataforma desatualizada para a versão atual. Análise coletada por e hospedada no G2.com.
Sua capacidade de resposta e excelente atendimento ao cliente e consultores altamente experientes. Stacey Campbell e Brianna Miller oferecem excelente atendimento ao cliente e Wendy Ponseti e Kevin Ward são consultores muito experientes e minuciosos. Análise coletada por e hospedada no G2.com.
I have used Express for many different things related to MD Great Plains. They are all helpful, informative, responsive, concise, professional and intelligent. They have corrected things, taught us things, set up things, updated systems, been there for us through every step of the way from start up and continuing through improvement. I highly recommend their services for all aspects of their professional services. Análise coletada por e hospedada no G2.com.
their professionalism, their responsiveness, their ability to work through issues. Análise coletada por e hospedada no G2.com.
