What I like about in Endear is the fact that it is very organized and clean. It helps me keep track of my customers in day today to do of who I need to talk to or follow up with. Análise coletada por e hospedada no G2.com.
Sometimes Endear can be very confusing from the get-go, but once you start understanding the ins and outs of the software, it doesn't get too bad. If I could ask for a change, it would be more templates because some of them can be kind of generic. Análise coletada por e hospedada no G2.com.
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I think it's helpful to integrate personalized marketing and clienteling into the business. Helps me to do follow ups for customer experience issues and product inquires. Elevates one-on-one interactions because we greet by name, then we can add specific product recommendations with nice media. I love that Endear is integrated seamlessly into Shopify so we can see stats about each customer and make custom filters. Análise coletada por e hospedada no G2.com.
I think there are too many functions that are repetitive and the site is not intuitive. I stick to about 10 specific functions and ignore the rest of the website. Análise coletada por e hospedada no G2.com.
From a managerial perspective, Endear has significantly reduced manual work for my team, improving both efficiency and accuracy. Additionally, I appreciate the reporting and analytics features, which help me track performance and understand how to better serve our customers. Análise coletada por e hospedada no G2.com.
The only downside to Endear, in my opinion, is that it doesn't allow you to send a single email to multiple customers at once. Análise coletada por e hospedada no G2.com.
Endear is a tool that makes it easier for businesses to connect with their customers in a real and personal way. Instead of just sending out generic messages, it lets you send tailored emails and texts that feel like they were made just for each individual. It’s all about building relationships that last something that goes beyond quick sales. Endear also helps organize everything in one place, so you can keep track of conversations without the headache. Whether it’s sending a thoughtful message or staying in touch over time, it makes sure the experience feels human, not automated. It’s about creating real, lasting connections that keep customers coming back. Análise coletada por e hospedada no G2.com.
One thing that might be a bit frustrating with Endear is its limited customization options. While you can personalize emails and texts, the design flexibility can feel a little restrictive. If you want to make deeper changes to the layout or structure, you might run into some roadblocks. Análise coletada por e hospedada no G2.com.
We’ve been using Endear in-store, and it’s been a game-changer for driving extra revenue and enhancing customer engagement. The platform enables our store managers and staff to curate personalized selections of products and send tailored communications directly to customers they know. This personalized approach has proven effective in driving foot traffic to our stores, creating more opportunities for sales. Endear has allowed us to forge stronger relationships with our customers, offering them products they’re genuinely interested in, and in turn, boosting our store performance. Highly recommend it for any retail business looking to foster deeper connections with their customers while driving additional revenue.
It's really easy to use for the team, they have a great connection with Shopify so it's easy to implement.
We use it each time we're releasing new drop so we can communicate about newness with our best customers. Análise coletada por e hospedada no G2.com.
The lack of design possibilities, maybe we could create template per season we could leverage. Análise coletada por e hospedada no G2.com.
O melhor do Endear é que você pode se manter organizado e voltar para ver toda a comunicação com o cliente e o histórico de compras. É fácil de navegar, o que ajuda muito com a produtividade. Análise coletada por e hospedada no G2.com.
O que não gosto sobre o Endear é não poder ter um público e não poder adicionar novos clientes a ele ou remover clientes. Análise coletada por e hospedada no G2.com.
working at a jewelry company, I love being able to build a look-book to tell a story and show the pieces in a different way than just sending stock images or links to a website. This really allows the customer to see how hey would implement the pieces into their wardrobe and visualize better Análise coletada por e hospedada no G2.com.
I wish it was easier to browse images online through the endear portal rather than having to upload images yourself - it would be helpful to have a feature, sort of like Pinterest search, where you write in what you are looking for and images come up and you could add directly to your lookbook Análise coletada por e hospedada no G2.com.
Meu negócio usa o Endear para fazer interações significativas. O layout é simples e as ferramentas são úteis e eficazes. Criar modelos ajuda minha equipe a criar interações e melhorar nosso alcance. Por causa do nosso sucesso, temos encontrado mais maneiras de aproveitar ao máximo a plataforma. Análise coletada por e hospedada no G2.com.
Endear faz quase tudo corretamente e tudo o que eu preciso, no entanto, às vezes os filtros podem ficar um pouco confusos e incluir pessoas que não deveriam estar sob certos filtros. Isso é raro, mas já aconteceu algumas vezes. Análise coletada por e hospedada no G2.com.
Eu realmente gosto que temos a liberdade de personalizar e adaptar nossas mensagens para nossa clientela. Isso nos permite, e aos convidados, sentir que estamos realmente dedicando nosso tempo e energia intencionais em nossas interações! Análise coletada por e hospedada no G2.com.
Eu gostaria que pudéssemos criar nossas próprias campanhas para nossas lojas e enviar mensagens em massa quando estivermos tentando divulgar novos produtos ou vendas limitadas! Análise coletada por e hospedada no G2.com.
Look books have been the biggest take away for me personally. Being able to showcase personalized look books for any of my clients has truly made relationships much better. Análise coletada por e hospedada no G2.com.
I wish I could send out more than 100 emails at once, instead of going from client page to client page. Análise coletada por e hospedada no G2.com.
The best part about Endear is that client outreach can be done seamlessly as it houses all of the information you need to not only contact the customer, but to create a unique and personal experience. Análise coletada por e hospedada no G2.com.
The reports endear has are somewhat difficult to read - better viewing options would be great. Análise coletada por e hospedada no G2.com.
