Avaliações e Detalhes do Produto de Ease

It's very user friendly. The carrier connections save us a lot of time on the back end. Ease makes it very easy to manage all of our groups in one place. The support staff is very knowledgeable and friendly. Employee feedback after enrollment is nice. The report options plus the ability to create custom reports is something we use on a daily basis. The ease emails that teach groups how to run reports should be very helpful, as well. Análise coletada por e hospedada no G2.com.

Form mapping can be frustrating sometimes. Hold times on the phone can be upwards of 45 minutes. There are several open tickets and questions in support that have been open for years. It seems that they are not being addressed. Test employees are annoying. I don't see the point. It is easier for us to add a fake employee and then delete them, but we have to make them a test employee if we have to call in. It just seems like unnecessary extra steps. I understand that 2 factor authentication is necessary, but I hate it. Finding my phone when I'm in the middle of something is a distraction. It would be nice if the new forms were added with renewal plans. Análise coletada por e hospedada no G2.com.

Their Customer Service support is phenomenal! The Ease system is very easy to use. I love that you can customize plans to fit almost any situation. Saves so much time! Saves such a large percentage of time & is a LIFE SAVER during Open Enrollment and 4th Quarter!! It is also Rules-Based, so it will not let Employees skip a section or required information. Análise coletada por e hospedada no G2.com.

I can't think of anything I dislike about Ease. If I find an improvement, I mention it & Ease considers making a change. Análise coletada por e hospedada no G2.com.

Eliminating room for error, cutting down on paper, and making enrollments stress-free are some of the best things about Ease! 24/7 access to benefits for brokers, employers, and employees with functional navigation helps users make the best benefits decisions. The site is clean and easy to use and provides fantastic integration with other programs that both brokers and employers commonly use! Onboarding, Open Enrollment, and Disenrollment are painless and straightforward. It is easy to send reminders and upload documents or notes if needed. I would recommend this service to all companies that offer employee benefits. Análise coletada por e hospedada no G2.com.

So far, no dislikes! This platform is intuitive and user-friendly. Using Ease is one of the best things our Agency has done. We highly recommend Ease and have loved our experience using it. Análise coletada por e hospedada no G2.com.

Convenient to use and easy for new users to access and edit Análise coletada por e hospedada no G2.com.

Direct feed for some carriers is not available Análise coletada por e hospedada no G2.com.

Simples, intuitivo, direto, gráficos atraentes. Eu gosto de como tudo está disposto, como é fácil navegar e adicionar/remover novos funcionários. Análise coletada por e hospedada no G2.com.

Nada, a plataforma é tão fácil de usar. Realmente não tenho nenhuma reclamação sobre isso. Análise coletada por e hospedada no G2.com.

Gosto que seja tão fácil integrar novos funcionários no EASE. Isso nos poupa muito tempo! Os novos funcionários que integramos nos últimos meses comentaram sobre como o processo foi fácil.

Durante a inscrição aberta, o EASE é capaz de acompanhar onde cada funcionário está no processo de inscrição, o que nos poupa de ter que localizar funcionários que ainda não terminaram. Isso é mais fácil para os funcionários, pois as informações dos anos anteriores são transferidas, e tudo o que eles precisam fazer é mudar o que pode ter mudado em suas vidas. Que alívio em relação aos formulários em papel!

Também utilizo o EASE para reconciliar os benefícios de todos os funcionários. Esta é uma boa maneira de manter os livros em dia para garantir que tudo esteja sempre equilibrado. Análise coletada por e hospedada no G2.com.

Não sinto que o EASE nos ajude tanto quanto deveria no momento em que os funcionários mudam suas escolhas. Somos maiores do que uma equipe de uma pessoa e, embora recebamos um e-mail automatizado informando que houve um item de ação, é necessário investigar para descobrir o que aconteceu e como isso afeta a próxima folha de pagamento. Seria realmente bom se houvesse um e-mail dizendo que este ou aquele funcionário mudou suas escolhas de benefícios. Então, se o EASE pudesse produzir um resumo de quais benefícios eram antes de serem alterados e depois, isso seria realmente útil para nós. Análise coletada por e hospedada no G2.com.

Ease is pretty simple and straightforward for the person who is enrolling in benefits as an employee. Análise coletada por e hospedada no G2.com.

As an employer/admin, it could use some tweaking and modifications to make it just as user-friendly as the end-user side that employees see. All in all, still not too bad and because the employees find it so easy, that makes it worth it to us. Análise coletada por e hospedada no G2.com.

We've implemented Ease with most of our clients in one capacity or another. We've had several clients enjoy the ease of being able to populate mulitple carrier applications at once along with the tracking of enrollment. Análise coletada por e hospedada no G2.com.

We've occasionally had a hiccup in new employees at open enrollment, that would require a call to support. It would be nice if they had a chat box that you could do a live chat with support. The hold times have been a little longer than expected. Análise coletada por e hospedada no G2.com.

EASE is extremely easy to use hence the name EASE. I like there are automated emails that go to the employees allowing them to enroll in benefits. Análise coletada por e hospedada no G2.com.

Nothing is missing from what I can tell so far. No issues yet. Análise coletada por e hospedada no G2.com.

I like how user-friendly Ease's interface is. My favorite features would be the ability to curate reports and bulk upload with the census template. Análise coletada por e hospedada no G2.com.

I wish there was an ability to bulk edit without using excel. I think it would also be helpful to have more template and integration options. Análise coletada por e hospedada no G2.com.