Prós e Contras de DocStar ECM

Automated AP process, electronic file retention, ease of use and finding invoices Análise coletada por e hospedada no G2.com.

Couple of issues with OCR text recognition to iron out with DocStar Análise coletada por e hospedada no G2.com.

Minha parte favorita sobre o sistema DocStar ECM é que ele combina poderosas capacidades de fluxo de trabalho com a capacidade de armazenar documentos de forma precisa e segura para requisitos de retenção de longo e curto prazo. Análise coletada por e hospedada no G2.com.

É difícil encontrar uma parte do software que eu não goste, mas se eu tivesse que ser exigente, diria que minha parte menos favorita é a porção de OCR. No entanto, está se tornando cada vez mais precisa ao longo do tempo. Análise coletada por e hospedada no G2.com.

The ease of use of the system and the ability to move documents to other users and to send documents outside the system Análise coletada por e hospedada no G2.com.

The system can be a little slow at times, but that can be dependent on the specific server it's hosted on or the internet service Análise coletada por e hospedada no G2.com.

The system has make the trace ability for documents very easy. The PIF technical support are wonderful and very helpful. Thank you!! Análise coletada por e hospedada no G2.com.

As of right now nothing at all. I have been using this program for less than 1 years. Análise coletada por e hospedada no G2.com.

i like we can scan our invoices and monthly backup in the system Análise coletada por e hospedada no G2.com.

When the system crashes if you have looked at too many scans Análise coletada por e hospedada no G2.com.

We are able to store invoices in docstar, so it is very simple to find one within seconds. Análise coletada por e hospedada no G2.com.

sometimes the system is a bit slow, but usually resolved within a day. Análise coletada por e hospedada no G2.com.

The ability to brainstorm needs with a rep. We have a pretty intricate business and opposed to hearing, no constantly, or itll cost x, theyre willing to help find a solution to help make the pairing a more efficient one Análise coletada por e hospedada no G2.com.

Customer service lack of knowledge. They more so gather information for other tiers than troubleshoot issues. Had to wait for them to chat with a higher tier tech for them to tell me what they had to do. Frustrating, but now we have a direct contact to a Sr tech. Análise coletada por e hospedada no G2.com.

I like the ease of uploading files to DocStar. Análise coletada por e hospedada no G2.com.

DocStar isn't intuitive to use. When there is an issue with using the platform, it is easier to create a work around than to get the help desk or project manager involved to get it fixed. Normally, a bug causes great delay in our productivity. Análise coletada por e hospedada no G2.com.

The simplicity of the system which made the training of my employees very smooth. Análise coletada por e hospedada no G2.com.

At startup we had a new support team and had numerous challenges, but all good now. Análise coletada por e hospedada no G2.com.

Quick visibility to invoices and where they are in the AP approval process. Análise coletada por e hospedada no G2.com.

Nothing yet. Haven't gotten too deep into the system yet. Análise coletada por e hospedada no G2.com.