Discussões de Desk360

Learning a new language can be a challenging task, but with dedication, practice, and the right strategies, it is possible to learn German quickly. German is a widely spoken language, with over 130 million speakers worldwide, and it is the most widely spoken language in the European Union.... Leia mais

kullanması zor bir platform, alışmak alışılıyor ama pratik degil

Lots of people use more than one platform to keep track of their workflow. JIRA is the most used one among all other platforms. Because some customers issues cannot be solved at that moment and needs to go to technical team. So, it would be really great if tickets can be linked to certain JIRA... Leia mais

Desk360 offers text support for your product prepared by professional translators in 40 languages. You can add alternative Desk360 texts to your pages that you can use for customizations that you will make during integration, and if you want to use your own texts, you can enter the equivalent of... Leia mais

Desk360 offers multi-user capability and lets users to create different groups/teams for specific assignments. For example, when you can create a WhatsApp group and add your customer representatives inside this group, they will only answer to the messages coming from WhatsApp channel.

Let's say, a buyer decide to use Desk360, what comes next? Do you provide support for integration process or just send some documentation links and allow buyers to do all on their own?

It is our top priority to be able to provide you the most agile customer support platform so that you can provide your customers the most stellar experience. When it comes to customer service, email is still the go-to written channel. But Desk360 allows you to communicate with your customer... Leia mais