Principais Alternativas de Cuseum Mais Bem Avaliadas
The Onboarding Process was a breeze and their support team was very responsive. Integration was extremely easy and they offered a number of features. During the Audition phase some of our staff members commented how easy it was to download the digital cards. Análise coletada por e hospedada no G2.com.
More card design choices would be great. Análise coletada por e hospedada no G2.com.
5 de 6 Avaliações Totais para Cuseum
I've used Cuseum at two different organizations and have been incredibly satisfied in both instances. At the first organization, we adopted Cuseum during the beginning of the pandemic. It saved us when we could not go into the office to print membership cards, but new members needed their cards to access our outdoor spaces.
In my current position, Cuseum was already in place when I started my new role. It was nice to jump back into a platform that I was familiar with. Our members love that they have their membership number and information in their wallets and it is easy for them to download. Many appreciate that it is not an additional app that needs to be downloaded to their phone.
The Cuseum team's customer service is also a huge benefit to the software. Folks are always available to help. My requests are answered instantly or less than 24 hours and my issue or question is always seen through to its resolution. The Cuseum team is continuously making improvements and updates that echo the requests of the customers.
Overall, I would recommend Cuseum to any sized organization. It simplifies your membership card processes and allows your members quick and easy access to their membership cards! Análise coletada por e hospedada no G2.com.
I don't like that renewing members do not receive a notification that their card was updated. Many members like the confirmation/acknowledgement that their renewal has gone through (in addition to the confirmation received when they made the purchase). Análise coletada por e hospedada no G2.com.
Cuseum is a competitively priced option for your digital membership card needs. The set up was fast and straight forward. It is easy to deploy cards, push notifcations and back of card information updates. The back-end was user-friendly for our team and the customer experience was equally user-friendly. The customer service at Cuseum has been fantastic. They are easy to work with and we feel valued as a client. Análise coletada por e hospedada no G2.com.
There is nothing we disliked. If you have a very complex CRM, the connection with Zapier is a bit hard to navigate unless you have an in-house person who is experienced at using Zapier. I would recommend the manual/excel option which was straight-forward and worked well. Análise coletada por e hospedada no G2.com.
Aprecio o tempo e o dinheiro economizados por não imprimir mais cartões de associação de plástico para nossos mais de 3.000 membros por ano. Análise coletada por e hospedada no G2.com.
Eu gostaria de ter acesso para fazer mais alterações (como limitar notificações push por programa de associação) 'nos bastidores', mas o suporte tem sido muito útil nessas coisas. Análise coletada por e hospedada no G2.com.
We do not need to send the physical version of membership cards, but our customers receive the cards in their phone. Análise coletada por e hospedada no G2.com.
Sometimes, when we click resend cards, the system does not ask for confirmation. Análise coletada por e hospedada no G2.com.
Tem sido ótimo trabalhar com a Cuseum enquanto eles cresceram de uma empresa relativamente pequena para se tornarem muito mais estabelecidos. Sua flexibilidade e atenção tornaram fácil obter as respostas e a ajuda de que precisei. Análise coletada por e hospedada no G2.com.
Às vezes, parece que não tenho visibilidade sobre o que está acontecendo com o banco de dados do Cuseum. Não consigo ver quando membros foram adicionados ou atualizados ou quando cartões foram gerados e enviados. Seria bom ter mais controle ou visibilidade sobre o processo. Análise coletada por e hospedada no G2.com.
