Avaliações e Detalhes do Produto de ClearPoint Strategy

The application allows us to capture, monitor, and report the department's performance metrics and strategic initiatives. We are still learning all of the features, but I see potential for us to use these features more efficiently to improve our work processes. The application is customizable to include logos, color palettes and layout of the various elements. The tutorials are great and seem to work for some training purposes. Andrew Middleton has been great to work with. He is patient, kind and supportive. He responds quickly and is willing to meet me where I am at with the application to teach me more about its utilization. Análise coletada por e hospedada no G2.com.

The learning curve for our staff when using the application has been difficult. As different people learn and comprehend in different ways, the tutorials may only provide assistance for some, but not all. There are so many components of the application to learn, it is difficult for a lead person to work with many other responsibilities to perform the work and share with others. This may be an internal issue with our organization. It seems that I need to focus on managing this work 100% of my time rather than the 10-15% of my time that I have to devote to PMs/Scorecards. Análise coletada por e hospedada no G2.com.

A solução tecnológica ClearPoint Strategy é um produto excelente com suporte superior. A implementação deste produto fácil de usar tem sido intuitiva ao longo da nossa experiência de integração. Como novos usuários, nossos funcionários têm ficado muito satisfeitos com a funcionalidade e os recursos, incluindo os espaços de trabalho personalizados para KPIs e iniciativas pelas quais são responsáveis. A interconectividade da função de chat dentro do aplicativo e nosso sistema de e-mail é conveniente e fácil de usar. De particular interesse tem sido a flexibilidade incorporada para construir o scorecard empresarial de Nível 1 com as opções de desenvolver scorecards departamentais, conforme necessário (níveis 2, 3, etc.). A capacidade de consolidar dados, distribuir dados ou extraí-los de nossos processos de integração de dados dependendo do KPI é extremamente conveniente. Uma das razões para selecionar a solução ClearPoint Strategies foi sua estrutura de sucesso estratégico para o lançamento da implementação, o que nos permitiu avaliar nossa própria estratégia corporativa existente e onde estamos como empresa no processo de maturidade estratégica. Tem sido uma excelente ferramenta para usar! Análise coletada por e hospedada no G2.com.

Todos na ClearPoint que encontramos foram extremamente prestativos e responsivos. Não encontrei nenhuma desvantagem neste produto ou nos serviços e suporte deles. Análise coletada por e hospedada no G2.com.

ClearPoint streamlined our stagetic planning process! The onboarding team (specifically Marissa) made understanding how to utilize the software simple. I love the ability to see all of our data at a glance with easy-to-understand visual repesentations. Our reporting structure for meetings is now SO much easier as well! Análise coletada por e hospedada no G2.com.

The only thing I dislike about the software is the milestone evaluation process. I'd prefer for the completion percentage to be evaluated based on # of milestones completed as opposed to basing completion on milestone deadline dates. Análise coletada por e hospedada no G2.com.

ClearPoint Strategy makes strategic planning and performance management incredibly efficient. The automated reporting saves time by eliminating manual data collection, and the customizable dashboards provide clear, real-time insights into key initiatives. I also appreciate the seamless collaboration features, which help keep teams aligned and accountable. Its ability to integrate with various data sources ensures that all performance metrics are in one place, making decision-making much easier. Análise coletada por e hospedada no G2.com.

While ClearPoint Strategy is great for tracking goals and performance, the user interface feels a bit outdated and could be more intuitive. Some features require a learning curve, especially for new users, and customizing reports can sometimes be tricky without additional support. Additionally, integration with third-party tools could be smoother to improve workflow automation. Despite these minor drawbacks, it remains a powerful tool for strategic planning. Análise coletada por e hospedada no G2.com.

I like that ClearPoint can show alignment between plans and performance measures. The client support is always exceptional. Análise coletada por e hospedada no G2.com.

Some pieces don't feel very intuitive for non-technically minded people but once you work through the process, it's great. Help is always available. Análise coletada por e hospedada no G2.com.

As a new user of ClearPoint, Andrew Middleton has been extremely helpful as our main point of contact in navigating the many functions of the platform. He has helped us maximize our utilization to best serve our organization and make it as user-friendly as possible for our colleagues who are reporting data. We have been able to accurately and easily track progress towards annual measures we set at the beginning of each fiscal year. One of my favorite functions of ClearPoint is the ability to rewatch meeting recordings which are saved in the “Success Portal”. This has allowed me to reference pathways and functions that Andrew guided me through without the need to take extensive notes during meetings. Análise coletada por e hospedada no G2.com.

As with many platforms, ClearPoint does have many functions that are not well-known unless you actively seek them out specifically. Once you learn all of the things it can do, it is quite user friendly. However, it is a continuous learning process as someone who doesn’t have advanced technical skills. Análise coletada por e hospedada no G2.com.

ClearPoint é incrivelmente fácil de usar, o que facilita para que pessoas de todos os níveis da organização, desde o Gerente da Cidade até a equipe de entrada de dados, utilizem o sistema da maneira que funciona para elas. Análise coletada por e hospedada no G2.com.

Isso não é tanto uma aversão, mas sim um problema de gerenciamento de tempo pessoal. ClearPoint está sempre melhorando e pode ser um pouco difícil acompanhar todas as novas melhorias. Análise coletada por e hospedada no G2.com.

The best thing I liked was the since of building a relationship with us and not saying here is the application and best of luck. The other thing was when we ran into issues they were addressed fast and in a mutual manner. No finger pointing happend. The last a biggest "like" is simply the ease of use as the application is very intutitive to use after a little poking around. Análise coletada por e hospedada no G2.com.

Honestly there are no downsides at this moment, however as a suggestion from a project management standpoint I would say this. I think sticking to or reinforcing the onboarding process with the "Sucess Portal" could have been pushed a little more. While we woked directly with Ted who was amazing I feel the sucess portal could have been leveraged a little more to help keep a structured approach to things. Análise coletada por e hospedada no G2.com.

As a first-time user, ClearPoint Strategy has been super useful for our organization to streamline our strategy reporting and management. It is easy to track, generate and share reports with stakeholders. Every time I needed help, the support team was incredibly patient and thorough in assisting me through everything. Their guidance made the whole process much smoother. Análise coletada por e hospedada no G2.com.

The user interface isn't always super intuitive, which sometimes made navigation a bit challenging and the need to reach out to customer support. Análise coletada por e hospedada no G2.com.

The graphs & reports that ClearPoint produces are very helpful visual tools that keep us on track with goals, & the team (specifically Andrew Middleton) have been very helpful in addressing questions. Análise coletada por e hospedada no G2.com.

It can be a little difficult to get everything to appear as I'd like, but the team has helped me resolve some of that. I also don't love how when you open a Measure tab from the Default scorecard page or search for a specific owner, the Default list will reset every time instead of keeping its place. It can be annoying to have to scroll over & over when there are so many goals. Análise coletada por e hospedada no G2.com.