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Avaliações 60 AlayaCare
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It provides person services and scheduling in one software. Análise coletada por e hospedada no G2.com.
It doesn't allow for changing of terms and description. For example, can't change "Client" to "Person" or "Visit" to "Shift". Also, it's design is more for Personal Support or Home Care as opposed to Developmental Services Sector. Análise coletada por e hospedada no G2.com.
We have tried other software systems before & nothing compares to Alayacare! There's so many features & it makes scheduling easy! Customer support is always quick to help! Análise coletada por e hospedada no G2.com.
once in a while the system will lag. Only once in a blue moon! Análise coletada por e hospedada no G2.com.
Good to have live rosters (we were paper based previously). Good to have family portal to offer. Análise coletada por e hospedada no G2.com.
They dont seem to test new functions in the real world. Then they dont work when we try to use them. Work instructions need to be clearer, easier to accecss and dated. Análise coletada por e hospedada no G2.com.
The demographic fields are easy to set up and you can pull reports from different data pots Análise coletada por e hospedada no G2.com.
No standard reports or templates available. despite reviewing our operational report needs +15 times throughout the quotation and onboarding process, none of our reports were made for us Análise coletada por e hospedada no G2.com.
AlayaCare has a lot of potential - my advice is to ensure that you work with your implementation manager closely to ensure the environment is built out to fit your needs. Análise coletada por e hospedada no G2.com.
Although incredibly customizable, it takes a lot of work to customize further once live and implemented. Análise coletada por e hospedada no G2.com.
It automates alot of things I do manually like paperwork and payroll. Análise coletada por e hospedada no G2.com.
The price model is annoying, the app seems to have its issues. You pay a one-time set up fee and fee per visit. I wish it had a flat fee model and was more tailored for small businesses. Análise coletada por e hospedada no G2.com.
The software makes us scalable.
It's makes billing easier.
We hcan have reports. Análise coletada por e hospedada no G2.com.
Support is almost non-existant at times.
The other times, the support team has no clues why the issues happened. Análise coletada por e hospedada no G2.com.
