Prós e Contras de Aderant Expert

I am able to access documents fairly quickly even remotely. Análise coletada por e hospedada no G2.com.

Time entry is slow. The program would benefit from an easy tutorial because it isn't the most user friendly. Análise coletada por e hospedada no G2.com.

Conceptually fantastic product with timers to capture work as I go and enter during the day and at the end of the day. Análise coletada por e hospedada no G2.com.

Program crashes constantly. It is cumbersome to search for the proper client number/matter. The recent upgrade has made these problems worse and the program slower. Análise coletada por e hospedada no G2.com.

Easy to use system for time entry. Self-explanatory and user friendly Análise coletada por e hospedada no G2.com.

At times, it lags when I go to log my daily time, and can be frustrating Análise coletada por e hospedada no G2.com.

The old web-based interface before our installation of Aderant was "upgraded." Análise coletada por e hospedada no G2.com.

Everything is incredibly slow. The user interface is troublesome to use, unpredictable, inconsistent, and graphically hard to read and navigate. The elements on the screen don't respond to user input in real time, leading to errors. Choice lists are slow to appear, and selecting list items from the first few characters can be tough without switching constantly from the keyboard to the mouse and back to the keyboard -- lots of wasted input. Window maximizing/resizing behaves erratically, and on some screens, text input runs invisibly off the side of the screen. Users have minimal control over the appearance of the screen, and the as-supplied font face, size, and color is a chore to read -- maybe attractive to a designer but a real penance for a user. The tabs/ribbons with commands are not intuitive, are conceptually inconsistent ,and result in unpredictable consequences. Space on the screen is used inefficiently, leaving a lot of unusable screen real estate, and forcing a user to have to waste time scrolling and repositioning the insertion point. There is a lot of distracting screen animation (e.g., highlighting when the mouse pointer moves, color changes when you enter a field, puzzling color coding of fields). Overall, among the worst of my user experiences in 46 years as a power user. Análise coletada por e hospedada no G2.com.

I like the shortcuts that you can use for narratives using the "=" sign. And, it flags in red when you enter a word it does not recognize. Análise coletada por e hospedada no G2.com.

Sometimes if you make an error, it puts an time entry in the "incomplete" section and you can't figure out what you did wrong. These are parameters that are user-specific I believe. Análise coletada por e hospedada no G2.com.

Estrutura de dados e fluxos de processo fáceis de entender. Equipe de suporte prestativa. As equipes de produto estão abertas ao feedback dos clientes e oferecem oportunidades para contribuições diretas no desenvolvimento de novas atualizações/aplicações. Análise coletada por e hospedada no G2.com.

A implantação, atualização e personalização das aplicações construídas na nova estrutura ainda são muito mais complexas do que deveriam ser. As equipes de suporte e serviços profissionais muitas vezes estão com falta de pessoal, especialmente em relação a casos envolvendo as aplicações mais recentes. Análise coletada por e hospedada no G2.com.

Absolutely nothing. I really wish there were 40 characters worth of positive feedback I could give, but unfortunately there aren't. Análise coletada por e hospedada no G2.com.

1) The inability to have multiple screens open simultaneously,

2) The "Comments" screen set up is horrible, with tiny font that is unable to enlarge and very difficult to read.

3) Fields from customized settlement screens do not merge properly in form letters.

4) We had to wait over a month to have the ability to sort defendants alphabetically. After we were able to see the names and not random numbers.

5) Myriad data was transferred incorrectly - tens of thousands of claim numbers were deleted from settlement screens making it impossible to run certain reports.

6) Some clients transferred over as both dead and alive; tens of thousands of contacts were not transferred or associated to their proper client;

7) It was determined by Aderant executives to link all the missing contacts to only 2 clients (instead of their proper connections) thus crashing the system every time anyone tries to access the files of those 2 clients.

8) Almost 2 months in and we still do not have a bulk post tool.

9) Almost 2 months in and we still cannot run proper defendant reports.

10) All emails were transferred in as Word documents.

11) Every time one issue is fixed, another one is created.

12) Almost all of our daily tasks require multiple steps - Not very user friendly.

13) Users with similar names have their IDs mixed up.

14) The Summary page offers no vital information and is totally useless.

15) We still cannot mass merge form letters or bulk post data into customized screens.

16) The only "reminder" for "TO-DO" items is that the font turns red - no alarm, no pop up or anything.

17) The only way to print out work histories is to export into excel. The headers are the coding for the names in the screen rendering them almost completely useless. It does not include any personal data - not even their name. Análise coletada por e hospedada no G2.com.

Almost everything is at your fingertip. This software allows most documents to be associated with the case. Análise coletada por e hospedada no G2.com.

Does not allow for clients incoming emails and communication to have direct association. Análise coletada por e hospedada no G2.com.

I like the modern look of the program and that you have many aspects of matter management linked between each other. Análise coletada por e hospedada no G2.com.

Program is not web-based, and it is very slow. Análise coletada por e hospedada no G2.com.

It is very straightforward and descriptive. The boxes are clearly labeled and well organized. Análise coletada por e hospedada no G2.com.

It can be overwhelming and slightly chaotic. Análise coletada por e hospedada no G2.com.