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All monthly subscriptions are billed annually. Support Hours (when applicable) are 9am to 5pm Pacific Time.
Active Runtimes is the number of instances of software from the ActiveState Platform that are run in a 24 hour period. For example, if you’ve built a Python distribution using the ActiveState Platform and you’re running a script with it, that would count as one Active Runtime for a period of 24 hours.

We charge for active runtimes, which are made available through subscriptions to the ActiveState Platform. The first subscription level is our Free Tier, which offers one active runtime to support individual projects. Larger organizations will want to purchase a subscription to our Team or Enterprise Tier, which offers more active runtimes, as well as more features/functionality.

The total number of active runtimes you are using is measured by the number of instances of software from the ActiveState Platform that are run in a 24 hour period. For example:

If you’ve deployed your application in containers, at some point in a 24 hour period you may have as many as 15 instances of your application spun up to handle load.
If you’ve deployed a CI/CD solution that runs tests in parallel, you may have as many as 10 instances of your application running concurrently.
If you have a team of 10 developers working on your project, you would require at least 10 active runtimes, one for each development environment that is being worked with.
This would total 35 active runtimes altogether, however, you may require additional active runtimes if:

Developers are running unit tests on their local machines
Various scripts are being run in dev, test or production etc.
For more details, please refer to the ActiveState Platform Terms of Service (Free & Team Tier).