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Avaliações 462 800.com
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Using 800.com for my business has been an excellent experience. It was super easy to setup and the support team has been super responsive to any inquiries we submitted. Análise coletada por e hospedada no G2.com.
If there’s one thing I’d suggest for improvement, it would be having more customization options for greetings and enhanced reporting for call analytics. Análise coletada por e hospedada no G2.com.
Eu uso as funções mais básicas do 800.com e elas simplesmente funcionam. Eu precisava de um número gratuito para publicar e encaminhar chamadas. Tem funcionado como esperado por muitos anos e o preço é razoável. Fui para o 800.com depois que um dos grandes provedores de serviço perdeu meu número gratuito e não pôde ou não quis fazer nada para recuperá-lo. Análise coletada por e hospedada no G2.com.
800.com funciona conforme o esperado. Não conheço nenhuma área que precise de melhorias. Análise coletada por e hospedada no G2.com.
800.com desempenhou um papel fundamental no crescimento do meu departamento de experiência do cliente dentro do meu negócio. 800.com me permite conectar com meus clientes sem o incômodo e o custo adicional de ter um telefone separado. Análise coletada por e hospedada no G2.com.
Não há nada que eu não goste. No entanto, algo que seria uma grande melhoria é ter a capacidade de ver na Tela Inicial se uma chamada em particular é uma chamada do 800.com. Se for horário comercial, gostaria de saber se o número que está me ligando é um cliente ligando para minha conta 800.com ou se é spam, etc. Análise coletada por e hospedada no G2.com.
O processo de configuração inicial foi simples e intuitivo. A 800.com oferece uma gama decente de recursos, incluindo encaminhamento de chamadas, correio de voz e gravação de chamadas. Comparado aos concorrentes, o preço da 800.com é bastante competitivo. Nunca experimentei nenhuma interrupção ou falha no serviço. O atendimento ao cliente é muito bom, embora nem sempre seja o mais rápido, a equipe de atendimento ao cliente é prestativa e resolveu meus problemas. Análise coletada por e hospedada no G2.com.
Recursos avançados são limitados, mas suficientes para necessidades básicas, recursos mais avançados como análise de chamadas estão ausentes. Análise coletada por e hospedada no G2.com.
I love the vanity phone number mobile port option offered by 800.com. My personalized business phone number takes my small business to the next level by adding professionalism, credibility, and advertisement all-in-one. As a small business owner, it is essential I have the option to turn my personal cell phone into a professional business line. I also love that 800.com offers an app with a dashboard of customizable features. Their customer service is excellent and their monthly newsletters are a fun twist that shows they are invested in their clients. Análise coletada por e hospedada no G2.com.
Although 800.com is an excellent number provider, I wish their dashboard was more user-friendly for people not familiar with the telecommunications sector. As someone who is not technically inclined, I found a learning curve to the app and online site. I had to research a lot of jargon to ensure I was selecting the right service for my needs. I'll admit I am still unsure of all the features 800.com has to offer. I also wish the Análise coletada por e hospedada no G2.com.
We have found the instant notifications and alerts we receive are invaluable. We still have message history from years back and have received very timely support over the years. Just recently we changed one of our greetings and had a question about routing features. Someone called us back by phone when they felt it would be easier to support us. Not a chat bot!
Very happy with the service! Análise coletada por e hospedada no G2.com.
We feel the interface could be more intuitive when setting up your routing. There is online help which is very well documented but that doesn't lessen the design of the call setup. It just speaks to it. Not a big complaint but noticed. Análise coletada por e hospedada no G2.com.
I wanted a vanity toll-free number. I used their tool to check availability. With a little patience and creativity on my end, I eventually found a toll-free number that was a great match for my brand/company. I loved that I got immediate access to the number and could set it up the way I needed it (including just parking it to hold for a future time). Análise coletada por e hospedada no G2.com.
I was slightly confused about their pricing plans. I eventually was able to figure it out, but I needed a little more explanation on what was included with each pricing plan and how it worked exactly. Análise coletada por e hospedada no G2.com.
We first only needed to front our local number with an 800 number, this worked perfectly. I then needed a number with specialized routing for an IT on-call, to my surprise they had many of the features I needed to accomplish this project. Also, the price for services is where it needs to be. Análise coletada por e hospedada no G2.com.
I need to change call routing based on "days/weeks of the month" and currently can do by time and day. Análise coletada por e hospedada no G2.com.
I like the fact that I can forward my 800 # to my office or cell phone when I am traveling. 800.com gives me the flexibility to be on the road traveling and not have to worry about missing calls from my clients. I travel a lot for work around the globe. Análise coletada por e hospedada no G2.com.
I don't have anything that I dislike about 800.com. Análise coletada por e hospedada no G2.com.
