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The sharing feature for colleagues vs clients, the link expiration feature (keeps my clients alert to keep the momentum going and review the calls on time), the comments feature, the snippet snippet - wow it highlights mainly because it is not only able to highlight the cursor but also enter the minutes and seconds that are right so you can highlight wins, issues, action items, filter issues, etc. Team analysis dashboard. I walk my team through the dashboard on peer-to-peer reviews (we have a biweekly "roast" call) - they love it! It's a great training tool and keeps the team motivated and thinking about our professional development. This can be high level but you can click inside the chart for a detailed view and see the source of the call data. I haven't used the training feature yet but I am glad it is there.
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Patricia B.
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Estou feliz que você goste, Ayu!
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