The ability to perform a quick search that speeds up resolution of Incidents.
A interface do usuário e o design de UX poderiam ter sido melhores.
I have been IBI customer for over 25 years, the product always evolves with the times, and is always getting better. Great customer service
Tools look and feel is a bit out outdated as compared to the other light weight software out in the market. Customer support really depends on who you get. Definitely not plug and play and not for you typically analyst.
The ability to perform a quick search that speeds up resolution of Incidents.
I have been IBI customer for over 25 years, the product always evolves with the times, and is always getting better. Great customer service
A interface do usuário e o design de UX poderiam ter sido melhores.
Tools look and feel is a bit out outdated as compared to the other light weight software out in the market. Customer support really depends on who you get. Definitely not plug and play and not for you typically analyst.