Ao avaliar as duas soluções, os avaliadores consideraram IBM OpenPages mais fácil de usar, configurar e administrar. Os avaliadores também preferiram fazer negócios com IBM OpenPages no geral.
O suporte deles tem sido muito responsivo e útil com nossas necessidades enquanto trabalhamos para obter o máximo do ferramenta.
-It takes 60 minutes to create an issue with a few associated action plans. -The application is slow and the amount of manual input required is nauseating. -The automation is awful. I should be able to assign one owner, contributor, and assessment owner...
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.
O suporte deles tem sido muito responsivo e útil com nossas necessidades enquanto trabalhamos para obter o máximo do ferramenta.
ServiceNow offers a high level of customization. In order to make it work for you and for your business you may have to commit dedicated resources, to both implement and maintain.
-It takes 60 minutes to create an issue with a few associated action plans. -The application is slow and the amount of manual input required is nauseating. -The automation is awful. I should be able to assign one owner, contributor, and assessment owner...
Its a bit complicated to understand and difficult to navigate. Also, the user interface is not very intuitive.