Google Workspace Business Software Reviews Summary
The 144 Google Workspace Business software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 199 Google Workspace Business software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:
- NetHunt CRM (4.6-star rating with 128 reviews)
- Shared Contacts for Gmail (4.3-star rating with 16 reviews)
G2 users review Google Workspace Business software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Google Workspace Business software tools on G2 as follows:
- Ease of Use: 8.6/10 average user rating
- Quality of Support: 8.4/10 average user rating
- Ease of Setup: 8.4/10 average user rating
Along with rating Google Workspace Business software based on user criteria, G2 reviewers also provide ratings for Google Workspace Business software features and capabilities. Currently the highest rated features of Google Workspace Business software reviewed on G2 are:
- Workforce Management Platform Features (97% average rating)
- Data (96% average rating)
- Status Communication (94% average rating)
- Mobile Time Tracking (93% average rating)
- Financial Planning (93% average rating)
Google Workspace Business software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Google Workspace Business software tools:
- Custom Reporting (99% average rating)
- Real-Time Data Updates (98% average rating)
- Absence & Leave Management (97% average rating)
- Backup (97% average rating)
- Performance (96% average rating)
Google Workspace Business Software Review Snippets
| Questions | Responses |
|---|---|
| Here is what users liked best about these popular Google Workspace Business software products. |
Zoho Desk: "When our agency implemented ZOHO we used support a lot and I mean a lot. They were quick, polite, and accurate."
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
Zendesk Support Suite: "I love that it will add a support ticket as soon as you answer the call. i like that it will give their phone # if you get disconnected somehow."
- Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.)
Mixmax: "I love being able to create template emails, to see when my emails were opened, and to schedule out future emails."
- Danielle B., Senior Digital Strategist at Mediacurrent, Small-Business (50 or fewer emp.)
|
| Here is what users disliked about these popular Google Workspace Business software products. |
Zendesk Support Suite: "It was not very user-friendly. Any new agents that were introduced to it thought it was very hard to customize settings and in addition, the response time from the support team was not that great."
- Yusuf R., Customer Success Manager at PolicyMedical Inc., Small-Business (50 or fewer emp.)
Zoho Desk: "There is no way to get the ticket number removed from the email subject line."
- Anthony R., Sales and Marketing Director at Benefit Comply, LLC, Small-Business (50 or fewer emp.)
Nutshell: "There are some major issues with lag time from the dashboard to contacts. No real time updates it seems."
- Jared P., Rapid Axis: Competitively priced, quality parts; quickly! Send RFQ’s to: Jared@RapidAxis.com, Small-Business (50 or fewer emp.)
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| These are what users recommend to others considering these popular Google Workspace Business software products. |
Zendesk Support Suite: "The trigger feature should be improve, there should be more trigger for pricing"
- Fred C., 👉 Product Manager & Digital Projects chez Eloquant.com ⭐ Blog ConseilsMarketing.com 📕 Auteur du livre "Le Growth Hacking" 📧 1 astuce pour trouver + de clients tous les 2 jours sur bit.ly/100conseilsmarketing, Mid-Market (51-1000 emp.)
Zoho Desk: "Esay to set up great pricing and support"
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
Zoho Desk: "They made the transition to ZOHO very easy answering all of our questions and concerns."
- William S., Director of Digital Media at iSynergy, Small-Business (50 or fewer emp.)
Zendesk Support Suite: "Sizing issues, orders missing, shipping delays, defective items, etc."
- Elissa G., Customer Service Representative at SEI LLC, Mid-Market (51-1000 emp.)
Mixmax: "I was hoping to increase my efficiency and client relations - so the features I listed as what I like best were exactly what I needed."
- Danielle B., Senior Digital Strategist at Mediacurrent, Small-Business (50 or fewer emp.)
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