Client Cloud for Benefits Reviews & Product Details

The entire library of information has been researched thoroughly by a legal team of experts. The Compliance tools are very, very helpful. Review collected by and hosted on G2.com.

Formats are not always easy to work within when customizing information for employees. Review collected by and hosted on G2.com.

The technologies they acquire can be helpful for an agency to grow. They have a large variety of options that an agency can choose from. When used consistently with an internal champion, you could see some ROI from the investment made in their solutions. Review collected by and hosted on G2.com.

The customer service isn't the best. We've had several account managers and they seem to not really know the product, or follow up in a timely manner. They also struggle to help us understand when and how to maximize the technologies we purchase. Review collected by and hosted on G2.com.

It is very integrative with our companies tools and works well with add ons Review collected by and hosted on G2.com.

Has a tendency to be tricky for password changes and logins for new users. When that happens though, customer support is very helpful Review collected by and hosted on G2.com.

Cloud based, saves all documents, and very simple to use Review collected by and hosted on G2.com.

It's hard to find something I dislike, but if I had to say something ... if you create a WRAP, then change an insurance carrier's contact information in the software, the existing WRAP is automatically updated with the new contact information, and the WRAP is marked as if it has not been finalized yet because of the change Review collected by and hosted on G2.com.

MyWave Connect is a great tool to share with employers to be find what they are looking for. It is an automatic engagement solution for clients to find the resources they need them such a flyers, sample forms, newsletters, educational pieces, etc. I like that it is very simple for the client to navigate through. I think my favorite thing about this site to tell the client is that if they can't find something there is an HR hotline where someone will answer right away. Review collected by and hosted on G2.com.

There is not much to dislike about this site. Everything that the client needs is right there in front of them. I guess the only dislike would be the amount of emails that are received from them. I get them on a daily basis and think its a bit excessive and would rather receive an email every couple of days or keep it to a minimum of twice a week. Review collected by and hosted on G2.com.