Zyte Pros and Cons

Their anti-bot tech is top-notch, letting you dodge even the most sophisticated bot detection systems. This means you can gather the data you need without running into roadblocks. Their toolset, especially the Smart Proxy Manager and easy API integration, makes scraping at scale a breeze.

What really sets Zyte apart is their killer technical support. Marcos Silva, in particular, is a standout. He’s a whiz with the technical stuff and always goes the extra mile to help out. Whether it's solving tricky issues or customizing solutions, Marcos ensures everything runs smoothly. Review collected by and hosted on G2.com.

Zyte’s AI solution struggles with edge cases, particularly when dealing with varying price tiers and specification tables on websites. While their AI is generally excellent at extracting standard data formats, it can occasionally fall short when encountering non-standard or complex data structures. Review collected by and hosted on G2.com.

I've had a great experience with Zyte, especially when it comes to their customer support. Their team is both fast and friendly, always eager to assist. Even if they don't have all the answers right away, they are quick on their feet to find solutions. This proactive approach has made our interactions with them smooth and efficient.

As a service, Zyte is generally very good to use. The platform is user-friendly and integrates well into our workflow. It's clear that the team behind Zyte is dedicated to providing a robust and reliable service, which is evident in the overall performance and functionality of their platform. Review collected by and hosted on G2.com.

While my overall experience with Zyte has been positive, there are a few areas where improvements could be made. For instance, their response to our HTTP requests could be enhanced by including log information such as the time taken on our competitors website, the number of retries if banned, redirects information, and the internal proxies used. This additional information would help us, as endpoint users, make better-informed decisions.

Additionally, while Zyte's documentation is generally good, it can sometimes be unclear, especially regarding C# code. This lack of clarity can make integration more challenging than it needs to be. In comparison, a few competitors offer easier integration experiences, which is something Zyte could work on to stay competitive.

Furthermore, the current dashboard is insufficient in providing the information customers need to debug issues for business or cost-related purposes. Enhancing the dashboard to include more comprehensive and detailed insights would significantly improve the user experience and help customers troubleshoot more effectively.

Overall, Zyte is a strong service with excellent customer support, but there is room for improvement in their logging features, dashboard capabilities, and documentation clarity. Review collected by and hosted on G2.com.

Zyte has significantly improved how we approach web scraping and data extraction. The platform is user-friendly, and we've been able to improve the accuracy and speed of the essential data we needed to extract.

The customer support is superb. Any time I have needed additional assistance, the team at Zyte has been quick to respond and resolve my issues.

Zyte’s robust API and smart proxy management have helped us overcome various challenges, especially when dealing with sites with anti-bot mechanisms. It's a versatile tool that adapts well to a variety of needs, from basic data extraction to more complex requirements.

If you're in need of reliable, scalable web scraping solutions, Zyte is the way to go. Highly recommend! Review collected by and hosted on G2.com.

I would like easier data reporting by month so I could clearly see my request usage. Review collected by and hosted on G2.com.

I have nothing positive to say about this vendor.

While their price quote was on-market, they were unable to deliver the product and were an absolute pain to deal with. I've worked with dozens of web scraping vendors in the past and Zyte has, by far, been the worst. Review collected by and hosted on G2.com.

I had a terrible experience with Zyte.

I worked with their sales team to scope a project where they would provide a database that they contiunually scrape. They stated that the project was simple, and we negotiated a scope of work with a pushy sales rep.

After deal sign, we began to experience a significant number of issues with Zyte. See summary below:

- They made me pay up-front, and said that the data delivery could not start until they had received payment in full. This caused a multi-week delay to the project.

- After receiving payment, Zyte took weeks to organize the data delivery, despite the sales rep saying that they had the data I was looking for as a pre-baked offering and did not require additional qeb scraping.

- The actual data delivery was slow, and again took weeks. It was at least 5 weeks from contract sign to when the data started to flow.

- Partially into the data delivery, we noticed that we were receiving significantly fewer records from certain datasets than Zyte had promised during the sales process (we were receiving <30% of records). We pointed this out to Zyte, and it took them a significant amount of time before they admitted their mistake and were forthcoming about the fact that they could not deliver on what they promised during the sales process.

- At this point, our project had been delayed by ~6 weeks. Once Zyte told us that they would not be able to deliver most of the data that we had paid for, we asked for a refund (the project required the full data set).

- Zyte refused the refund, stating that we had already received partial data so they could not give us our money back. At this point, they started taking ~1 week to respond to our emails.

- After SIGNIFICANT pushing, Zyte finallly agreed to refund us and cancel the project. It then took ~3 more weeks to actually receive our refund and many follow-ups with their finance team.

Overall, the fact that Zyte made us pay before delivering the data is extremely irresponsible and off-market. Especially if there was any doubt that they could actually deliver the data. I would recommend any other web scraping company over Zyte. Review collected by and hosted on G2.com.

Gives a brief info of any page thorugh AI, very helpful. Review collected by and hosted on G2.com.

no dislikes yet, may be need to tell later with the use Review collected by and hosted on G2.com.

Zyte offers a range of benefits, especially for businesses and developers involved in web data extraction. Here are some key advantages:

Efficiency: Zyte's tools, like the AI-powered Auto Crawling and Extraction API, save time by automating the data extraction process1.

Accuracy: Their solutions ensure high data accuracy and consistency, which is crucial for reliable data analysis2.

Legal Compliance: Zyte is known for its built-in legal compliance, providing peace of mind when it comes to web scraping1.

Scalability: With cloud hosting options, Zyte allows you to manage and scale your data extraction efforts easily1.

Support: They offer robust support and collaboration, ensuring that users can effectively utilize their services1. Review collected by and hosted on G2.com.

Zyte's web scraping technologies help turn web data into actionable data but sometimes it doesn't do scraping well if the page elements are complex Review collected by and hosted on G2.com.

this Collects data from any website and its AI powered web scraping solution that automatically uses the leanest proxy configuration and technical setup to return HTML. Review collected by and hosted on G2.com.

there is no real-time UI to see what's happening inside Splash Review collected by and hosted on G2.com.

Ease of installing it, need not worry about changing the proxies or any hassles and ofcourse the excellent customer support. Review collected by and hosted on G2.com.

Nothing as of now I would say. We're good. Review collected by and hosted on G2.com.

Thier scraping API and IP rotation is the industry leader. We have had very little blocks or failures. Pricing is fair and support has been impeccable when needed. Review collected by and hosted on G2.com.

We do not have any dislikes about Zyte yet. Their product is easy to integrate and the technology just works Review collected by and hosted on G2.com.

Zyte is a very nice proxy service with an API. It is very simple to use and pricing is very reasonable Review collected by and hosted on G2.com.

There is a push in using their API and while you can still use it as a simple proxy it is not recommended in their docs. Review collected by and hosted on G2.com.