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64 Zscaler Private Access Reviews

4.5 out of 5
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64 Zscaler Private Access Reviews
4.5 out of 5
64 Zscaler Private Access Reviews
4.5 out of 5

Zscaler Private Access Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zscaler Private AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Abhishek C.
AC
Associate Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Honestly, the best thing about ZPA is that it just works (most of the time). No need for a clunky VPN, and the security is top-notch with the zero-trust setup. Once it’s configured properly, users can access apps directly without dealing with unnecessary network hurdles. Also, the cloud-native approach means you don’t have to mess with extra hardware, which is a huge plus. The browser-based access for unmanaged devices is a lifesaver too. Overall, it’s a great way to secure remote access without too much hassle—when it’s working right. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Setting it up can be kinda painful, especially if you’re new to zero-trust concepts. The policy configurations aren’t super intuitive, and troubleshooting is not always straightforward. There’s limited visibility into the backend, which makes fixing issues a bit annoying. Also, sometimes the connection just drops for no obvious reason, and it can take a while to figure out why. Support is okay but not the fastest, so if something breaks, you might be stuck waiting. And if you’re dealing with older applications, good luck—some just don’t work well without a workaround. It’s solid once it’s up and running, but getting there takes some effort. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Zscaler Private Access (ZPA) provides us with a seamless and secure connection to private applications without using a VPN service. It uses to zero trust model to achieve this secure connection.

ZPA has a vast global network consisting of multiple data centers, making it easy to connect and use the application smoothly with seamless on frequent use of the application.

ZPA is easy to implement with your cloud or on-premises hosted application as it does not require any hardware installation.

ZPA has several features like customizable policies by administrators, support for legacy systems, and comprehensive security features.

ZPA provides API support that makes it easy to integrate with the existing tools and workflow.

ZPA has good and very helpful customer support that is available 24x7 to help there end client. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

The cost of the service is one of the major factors that cause an issue for some growing businesses. Review collected by and hosted on G2.com.

Manuj K.
MK
Implementation Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zscaler Private Access?

Ease to use, Ease to implementation, Customer Support, Ease of Integration, Daily, Number of features like zero trust application access and connectivity. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Notrhing in my opinion, Keepup the good work Review collected by and hosted on G2.com.

RT
Technical associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

What I like best about Zscaler Private Access (ZPA) is how it makes remote access both secure and seamless. Unlike traditional VPNs, ZPA doesn’t expose the network, so users only connect to the apps they’re authorized for, which greatly reduces security risks. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Sometimes, there can be a bit of lag when connecting to certain apps, especially if the network isn’t optimized. Also, the cost can be a little high, which might not be ideal for smaller businesses. Review collected by and hosted on G2.com.

Prashant S.
PS
Cyber Security Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Zscaler Private Access?

secure tunneling that too pretty fast as compare to my previous GPVPN process. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

while having a change of network or any unstability in network, tunnel goes down and that makes me angry as continuity halts for sometime. Review collected by and hosted on G2.com.

Nishi S.
NS
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Mostly I like the scalability, performance. Zscaler Private Access is widely appreciated for its zero-trust architecture and it provide secure, seamless remote access to internal applications without showing the network to external threats. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Cost as for smaller businesses, the pricing might feel high compared to traditional VPN solutions. So If it is little bit less it will be the best. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Zscaler Private Access?

From a security and IT standpoint, it helped 6sense to be more secure and efficient when it comes to wireless connectivity. It very easier to use and frequency of use is regular with multiple number of features. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

The implementation and integration part was little bit difficult and took time to sync with the data. Although customer support was prompt to respond to all the issues. Review collected by and hosted on G2.com.

Ayush K.
AK
Deployment and Operation Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zscaler Private Access?

Zscaler Private Access is very secure and easy to use. it filters unwanted url and produce impactful results. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

It blocks some websites and sometimes it also redirect to another url as well and over authentication. Review collected by and hosted on G2.com.

Taha b.
TB
System Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Its a best solution for the security purpose providing authentication and authorisation. Never faced any glitch till now, always up for smooth flow. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Nothing such to dislike about zscaler private access. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

The zero trust policy and the cloud native architecture of Zscaler is a great option to have. Besides it also allows to use VPN but overcoming Limitations of the tradition VPN by allowing specific application only Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

The thing that make Zscaler unappealing is its cost . Also sometimes things are a bit complex to do. Review collected by and hosted on G2.com.