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64 Zscaler Private Access Reviews

4.5 out of 5
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64 Zscaler Private Access Reviews
4.5 out of 5
64 Zscaler Private Access Reviews
4.5 out of 5

Zscaler Private Access Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zscaler Private AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ayush K.
AK
Engineer Integrated ops
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Zscaler Private Access?

It is smooth and high secure which increases your reliability to the website. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Need some improvements in website speed as well frontend. Review collected by and hosted on G2.com.

Mohammad S.
MS
Security Engineer 2
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

provides a zero trust architecture, ensuring secure remote access without exposing internal applications to the internet Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

troubleshooting can be complex due to cloud based nature Review collected by and hosted on G2.com.

Marshall G.
MG
Lead Sales Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Very safe, and prone to online vunerability Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

NA nothing nothing nothing nothing nothing Review collected by and hosted on G2.com.

Sohail T.
ST
Senior IT Security Consultant (Accor)
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zscaler Private Access?

Its easy to use for end user and scalable solution than other VPNs. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Its little difficult to troubleshout as reuquired to check diffirent aspects in diffirent enciornments. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Secure acces i.e ZPA provides direct, one-to-one connections between authorized users and applications. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

Complexity in configuration for less technical users Review collected by and hosted on G2.com.

AA
Security Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zscaler Private Access?

zero trust priciples and it provides application level access not network level access like other legacy vpn solution Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

cisco Jabber support is really requird via ZPA and we need more changes via ZPA CLI Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Private Access?

Easy to access,Interface is user -friendly and able to understand Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

all good and customer support should be more interactive Review collected by and hosted on G2.com.

JK
Senior System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Zscaler Private Access?

I like the possibilties Zscaler has to offer. Whenever you are used to the portal and know your way around you can configure literelly anything you can think of. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Private Access?

The Zscaler support is bad. We had to contact them for multiple cases, but they never came with a good solution and till now we always figured it out ourselves. Review collected by and hosted on G2.com.

Sarthak C.
SC
Assistant System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Zscaler Cloud Security Platform: Zscaler Internet Access, Zscaler Private Access
What do you like best about Zscaler Cloud Security Platform?

Zscaler cloud security gives unparalleled protection with ease of use and it's integration with different platforms is make it's unique. Since,It has got some industry best features in it, it promises best protection among all. They have got a good customer support team. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

Few users might get some issue with pricing. The cost might be a factor that potential users need to carefully weigh against their budget constraints. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Cloud Security Platform?

Zscaler is a comprehensive cloud security platform that provides robust protection for users, workloads, and devices. It employs Zero Trust Networking Access (ZTNA) for secure connectivity and offers full TLS/SSL inspection for data protection. Zscaler is user-friendly, scalable, and reduces management overhead. It leverages automation for security and offers real-time malware detection. By providing fast, secure app access, it enhances user productivity. Its effectiveness, however, depends on its implementation within an organization's IT infrastructure. provides excellent customer support as well as frequency of use and is easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

While Zscaler offers robust cloud security, it has some downsides. Users have reported slow system operation and inconsistent SSL support for some URLs. The platform's extensive features can be overwhelming, leading to underutilization. As a cloud-based platform, Zscaler's performance is dependent on reliable internet connectivity, and any disruption can impact its functionality. These factors should be considered when evaluating Zscaler. Review collected by and hosted on G2.com.