ZoomInfo Talent Reviews & Product Details - Page 7

ZoomInfo's robust search options excel at finding candidates from countless companies worldwide. Assuming one's organization has paid for the premium features of ZoomInfo, any organization's contact information, website, and most importantly, staff members can be found almost instantaneously. As a corporate recruiter who recruits outside salespeople for an ongoing hiring program, I place immense value on being able to find the highest number of qualified candidates as efficiently as possible. While my company has used other sourcing tools in the past, such as LinkedIn Recruiter, ZoomInfo's advanced search mechanics are second to none. Finding one company among a group of similarly-named ones, often from multiple different countries, is surprisingly straightforward. Once found, an organization's staff members are clearly organized for easy browsing, and clicking on any name immediately provides their company's phone number, their direct line, and their company email address. Apparently, ZoomInfo draws their information from a continually updated database of contacts based purely on their company email address, which is a novel approach. Simply being able to clearly identify an organization's email address format makes reaching out to both new and old contacts extremely convenient for the recruiters in my department. Overall, ZoomInfo has the options and features that make researching organizations a breeze for recruiters in an industry. Review collected by and hosted on G2.com.

Despite its bevy of benefits, there are two recurring issues that I have noticed while using it. The first is that, while ZoomInfo claims that its database of company email addresses is updated throughout the year, they have yet to provide my company with a straight answer regarding how often these updates occur. Indoff has been using ZoomInfo for well over a year now, and I have noticed many inaccuracies while researching smaller companies in particular. My role involves sourcing contact information for salespeople in several industries (office products and material handling products) and then reaching out to them to gauge interest in our outside sales program. However, when reaching out to prospects from these smaller companies sourced via ZoomInfo, there have been countless instances in which the candidate is no longer at the company I am calling. Several of these calls have resulted in hostility from the company's receptionists, as the candidates have often been gone for several years, retired, or even deceased. This has occurred often enough to cause me to call the frequency of ZoomInfo's alleged updates into question. These inaccuracies are the exception rather than the rule when sourcing. ZoomInfo should just be more transparent regarding how often their database of contacts is updated, especially regarding smaller companies.

The second recurring issue with using Zoominfo concerns a recent, perplexing change to the platform. Users can no longer copy and paste information from Zoominfo browser tabs. Why this extremely basic mouse functionality is suddenly disabled on Zoominfo, after over a year of daily use, is beyond me. If I had to guess, I would assume that it is because of research information sharing and privacy concerns. I understand that Zoominfo is a premium service and that sharing information obtained from it could negatively affect their business model, but disabling the copy ad paste functionality simply punishes users who are already paying for access. Because sourcing candidates, and recording their contact info quickly, is so important to the recruitment process, I am suddenly now more hesitant to recommend Zoominfo to other recruiters. Other databases, such as Seamless.AI and Apollo, do not have this issue. I sincerely hope that this is a merely bug and that Zoominfo restores the copy and paste features soon. Regardless of these issues though, ZoomInfo is still by far the most effective sourcing tool that my company has utilized. Review collected by and hosted on G2.com.

The best thing about ZoomInfo is the ability to drill down to the exact candidate type you need for your search. From contact info to experience, we have been able to find candidates that meet our exact needs and with good contact information. Review collected by and hosted on G2.com.

Because individuals can use any of a multitude of titles, you need to be able to decipher what might be used to drill down based on title. There is also not a way to drill down based on state license so we only use for candidates living in a specified state. Review collected by and hosted on G2.com.

As a recruiter, I love using this software for sourcing since most candidates in the database have some contact information and/or a LinkedIn profile attached to reach out. Review collected by and hosted on G2.com.

Currently, there isn't anything that I dislike so far with this software. Review collected by and hosted on G2.com.

Fantastic Filter options for Companies, contacts and direct contact information. Easy to export candidates into spreadsheet formats. Love Company profiles related to org structure, size, scoops, and similar companies. Review collected by and hosted on G2.com.

Easier use of Engage feature and Projects. Review collected by and hosted on G2.com.

I feel it's imperative in my workflow at this point. I use it exclusively for all of my prospecting as it is, in my opinion, the most accurate source of truth of such tools. Review collected by and hosted on G2.com.

Sometimes, the contacts will be working for an entirely different company, but still show up under the previous employer. It's not a huge deal, but a bad look when outreaching Review collected by and hosted on G2.com.

It is a reliable platform to cross the company gatekeeper, if you are handling outbound marketing, or lead generation outreach strategy, the ROI, might be lucrative at a certain point Review collected by and hosted on G2.com.

Lead Scoring is not 100% accurate, as some data might be scraped back to two or one year ago, as certain geo landscape might be fast-moving, people are switching jobs and positions, numbers and emails constantly, it require to be updated in real time Review collected by and hosted on G2.com.

What I find most helpful with ZoomInfo is all of the contact information that it provides. Also, the ReachOut addition has saved me such an incredible amount of time. Review collected by and hosted on G2.com.

The least helpful thing about ZoomInfo would have to be when there is not the correct information for the candidate. Having the candidate's previous work email and not the updated job. Review collected by and hosted on G2.com.

Zoominfo TalentOS provides all the needed tools and resources for finding the best talent Review collected by and hosted on G2.com.

There are no complaints so far while using it Review collected by and hosted on G2.com.

I like the concept of TalentOS and the plug-in features. Review collected by and hosted on G2.com.

I have been unimpressed with the customer support, specifically after sharing that I was unimpressed with the tool. No one has reached out to try to make our experience better, and the tool has added zero benefit to our recruiting efforts. I signed a new contract separate from my parent company, and no one even thought to help us set up a different account. Review collected by and hosted on G2.com.

What I like best about Zoom info are:

- accurate emails such as current work emails, personal emails used in LinkedIn to sign-in

-accurate company and personal mobile number to reach these prospects

- company updates and personal updates in switching roles

-knowing and the right filter to get the right prospects job titles

- accurate geographical needs

-10% to perfection Review collected by and hosted on G2.com.

- when I upload a list and do an open search some of the contacts are filtered not the way I am expecting it, and it uses my credit limits, haha but that's okay because I know that's how the tool works Review collected by and hosted on G2.com.