Zoolz Pros and Cons

Not a thing. If the Cloud Storage company can't be trusted to keep your data and their own agreements, they are of no use to anyone. They sold Lifetime agreements and then just refused to honor them. And when I needed my data I tried FOR MONTHS to download copies but EVERYTIME THEIR DOWNLOAD RETURNED 0 LENGTH FILES. Review collected by and hosted on G2.com.

When I lost a critical hard drive I was happy I had a lifetime account with Zoolz-until I tried to download my data. 0 files every time! Then they reneged on their agreement and gave everyone who had paid for a lifetime account a few weeks to download their data - but their system did not work. These people are not trustworthy. Review collected by and hosted on G2.com.

Nothing because they canceled my lifetime subscription so I no longer am able to use theservice I paid for. Review collected by and hosted on G2.com.

Their business model to sell me a lifetime subscription and then cancel it without notice and not offer a reasonable remedy. Review collected by and hosted on G2.com.

I liked the fact that they offered me a 3TB lifetime deal at a decent price. They flaunt with big company names as customer using their service. They show Amazon cloud logo on their website to generate trust in their service. Review collected by and hosted on G2.com.

Zoolz simply deleted my account without even warning me to take my data elsewhere. I am not the only one. Read reviews about Zoolz on TrustPilot where scores of people have complained about the same negative experience causing people tons of hurt and harm associated with data deletion. This bad practice of no respect for customer data makes all other gripes about their slow service pale in comparison. Review collected by and hosted on G2.com.

Well, they are cheap but I don't think this is good since they don't offer any kind of warranty Review collected by and hosted on G2.com.

I can bear with low speed or failed transfers. Also with bad support because they are cheap. BUT what I can't forgive is how they made me lose years of priceless business data. Their service is not secure at all. Don't make the make mistake I made trusting them your data... Review collected by and hosted on G2.com.

The price - I received a lifetime offer about 3 years ago. That made me switch from iDrive to Zoolz. Review collected by and hosted on G2.com.

Their servers are very, very slow.

Besides, when I purchased their Home plan, I was offered a lifetime plan which... just now was cancelled. So their lifetime plan only lasted 3 years.

Now I have to restore over 600GB of data via their very slow servers - it will take me many frustrating days to retrieve everything. Review collected by and hosted on G2.com.

As a person with a personal computer at home with limited storage, I still require more storage space for keeping my documents and files in complete organization. Zoolz cloud storage, which is a very affordable platform that has solved my need for extra storage. The data stored is secure and uploads quite fast. Review collected by and hosted on G2.com.

Even after subscribing and buying packages for a lifetime storage plan after two years of duration they start charging you for maintenance, which I think, should be included with the initial fee of the lifetime plan. Review collected by and hosted on G2.com.

Zoolz has a web user interface and a desktop application, which is excellent. Its best feature without a doubt is cold storage, which has an option for remote restoration. I also like security encryption, which is under a 256 AES protocol, good enough to safeguard bank data. Review collected by and hosted on G2.com.

I had some inconvenience to access files stored cold and customer service is extremely slow to respond. I believe that if a company does not have good customer service, the product is devalued. Review collected by and hosted on G2.com.

Nothing. Very outdated and clunky user web and desktop interface Review collected by and hosted on G2.com.

Everything.

Set up process is not the most user friendly.

Very horrible customer service. They can and should not be trusted. They sold lifetime access via various platforms a year ago. In the last few days they ahve been sending emails to all those folks informing them that their support and upgrade have ended. No security update or upgrade of any sort. They claimed that only the storage and data is lifetime but not app update. The company never disclosed this during their promotion period.

If they can turn around and do this, how can anyone trust them with your vital data? Review collected by and hosted on G2.com.

I signed up for zoolz lifetime 100gb backup a few years ago and loved the way it would automatically backup my laptop. It worked great, but most of the backup was in what is called "cold storage" That means you can't use it as a drive on your computer, but it is still there, just harder to access. It was still very much worth the money (free) It worked great and was decently speedy. Review collected by and hosted on G2.com.

This week I received a notice on my laptop that said my account was expired. I sent a message to customer support to see what happened only to be told: "It's with deep regret that we have been forced into this position to end free accounts." PS they never sent a notification that this was going to happen and now I can't even download my information without paying for it. This is obviously a horribly ran company and I would never spend a penny with them. Review collected by and hosted on G2.com.

Smooth process of backing up data is the best thing I liked while using it .And it easy to be deployed Review collected by and hosted on G2.com.

The time it takes for recovery is the only painpoint Review collected by and hosted on G2.com.