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Zoolz Reviews & Product Details

Preston C.
PC
Database Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoolz?

Not a thing. If the Cloud Storage company can't be trusted to keep your data and their own agreements, they are of no use to anyone. They sold Lifetime agreements and then just refused to honor them. And when I needed my data I tried FOR MONTHS to download copies but EVERYTIME THEIR DOWNLOAD RETURNED 0 LENGTH FILES. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

When I lost a critical hard drive I was happy I had a lifetime account with Zoolz-until I tried to download my data. 0 files every time! Then they reneged on their agreement and gave everyone who had paid for a lifetime account a few weeks to download their data - but their system did not work. These people are not trustworthy. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

Data backup for critical files - unfortunately they FAILED IN EVERY WAY! Review collected by and hosted on G2.com.

Zoolz Overview

What is Zoolz?

Zoolz is a market leading provider of cloud based storage. Provides an affordable and secure cloud solution for businesses and individuals.

Zoolz Details
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Zoolz Community
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Product Description

Zoolz is a market leading provider of cloud based storage. Provides an affordable and secure cloud solution for businesses and individuals.


Seller Details
Seller
Genie9
Year Founded
2008
HQ Location
Hammersmith, United Kingdom
Twitter
@Genie9Backup
1,931 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®

Recent Zoolz Reviews

Preston C.
PC
Preston C.Small-Business (50 or fewer emp.)
0.0 out of 5
"DO NOT TRUST THIS COMPANY WITH YOUR DATA!!!!"
Not a thing. If the Cloud Storage company can't be trusted to keep your data and their own agreements, they are of no use to anyone. They sold Lif...
BH
Brett H.Small-Business (50 or fewer emp.)
0.0 out of 5
"Zoolz is not a trustworthy company."
Nothing because they canceled my lifetime subscription so I no longer am able to use theservice I paid for.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Countless Zoolz reviews and my experience prove that this is a company to avoid"
I liked the fact that they offered me a 3TB lifetime deal at a decent price. They flaunt with big company names as customer using their service. Th...
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0 people requested security information

Zoolz Media

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12 out of 13 Total Reviews for Zoolz

1.9 out of 5
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12 out of 13 Total Reviews for Zoolz
1.9 out of 5
12 out of 13 Total Reviews for Zoolz
1.9 out of 5

Zoolz Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
G2 reviews are authentic and verified.
BH
Director Global Integration Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoolz?

Nothing because they canceled my lifetime subscription so I no longer am able to use theservice I paid for. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Their business model to sell me a lifetime subscription and then cancel it without notice and not offer a reasonable remedy. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

none any more back the lifetime subscription I paid for was canceled without notice and without any reasonable offer to provide me with some value for mp original purchase. They took my money and are now offering me NO VALUE. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoolz?

I liked the fact that they offered me a 3TB lifetime deal at a decent price. They flaunt with big company names as customer using their service. They show Amazon cloud logo on their website to generate trust in their service. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Zoolz simply deleted my account without even warning me to take my data elsewhere. I am not the only one. Read reviews about Zoolz on TrustPilot where scores of people have complained about the same negative experience causing people tons of hurt and harm associated with data deletion. This bad practice of no respect for customer data makes all other gripes about their slow service pale in comparison. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

I am not solving any problems with Zoolz. If anything, Zoolz has created problems for me by deleting my account. Review collected by and hosted on G2.com.

KP
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoolz?

Well, they are cheap but I don't think this is good since they don't offer any kind of warranty Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

I can bear with low speed or failed transfers. Also with bad support because they are cheap. BUT what I can't forgive is how they made me lose years of priceless business data. Their service is not secure at all. Don't make the make mistake I made trusting them your data... Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

No benefits at all. At the beginning, I decided to use it for my business data storage but suddenly they lost all my data and never recovered it. I really made a mistake trusting them Review collected by and hosted on G2.com.

Verified User in Sports
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoolz?

The price - I received a lifetime offer about 3 years ago. That made me switch from iDrive to Zoolz. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Their servers are very, very slow.

Besides, when I purchased their Home plan, I was offered a lifetime plan which... just now was cancelled. So their lifetime plan only lasted 3 years.

Now I have to restore over 600GB of data via their very slow servers - it will take me many frustrating days to retrieve everything. Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

I would not trust them. Their servers I slow to upload and restore data. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

I managed to store over 600GB of data knowing that my "lifetime" plan will keep it secure. Review collected by and hosted on G2.com.

Josie M.
JM
Product Intern
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoolz?

As a person with a personal computer at home with limited storage, I still require more storage space for keeping my documents and files in complete organization. Zoolz cloud storage, which is a very affordable platform that has solved my need for extra storage. The data stored is secure and uploads quite fast. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Even after subscribing and buying packages for a lifetime storage plan after two years of duration they start charging you for maintenance, which I think, should be included with the initial fee of the lifetime plan. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

This platform provides storage in two types of categories of cold storage and vault storage. The cold storage works best for regular backups however; the vault storage can be used to store data daily. With vault storage, I can share my files over to the third party who can easily access and download it on demand. Review collected by and hosted on G2.com.

EM
Ingeniero de Soporte al Cliente
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoolz?

Zoolz has a web user interface and a desktop application, which is excellent. Its best feature without a doubt is cold storage, which has an option for remote restoration. I also like security encryption, which is under a 256 AES protocol, good enough to safeguard bank data. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

I had some inconvenience to access files stored cold and customer service is extremely slow to respond. I believe that if a company does not have good customer service, the product is devalued. Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

This software has high-end servers to keep your data completely secure and also has excellent tools to manage backups, however, your customer service is appalling, so I cannot recommend this software. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

The biggest benefit Zoolz gave us is one of the lowest cold storage rates in the market, with a price for 1 TB of only $ 16.67 per month. We also benefit from having access to backups remotely. On the other hand, the speed with which the files are transferred is incredible, so we save a lot of time uploading the files. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoolz?

Nothing. Very outdated and clunky user web and desktop interface Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Everything.

Set up process is not the most user friendly.

Very horrible customer service. They can and should not be trusted. They sold lifetime access via various platforms a year ago. In the last few days they ahve been sending emails to all those folks informing them that their support and upgrade have ended. No security update or upgrade of any sort. They claimed that only the storage and data is lifetime but not app update. The company never disclosed this during their promotion period.

If they can turn around and do this, how can anyone trust them with your vital data? Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

Avoid. The company can just not be trusted. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

The goal was to use it for cold storage of files so it is accessible online. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoolz?

I signed up for zoolz lifetime 100gb backup a few years ago and loved the way it would automatically backup my laptop. It worked great, but most of the backup was in what is called "cold storage" That means you can't use it as a drive on your computer, but it is still there, just harder to access. It was still very much worth the money (free) It worked great and was decently speedy. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

This week I received a notice on my laptop that said my account was expired. I sent a message to customer support to see what happened only to be told: "It's with deep regret that we have been forced into this position to end free accounts." PS they never sent a notification that this was going to happen and now I can't even download my information without paying for it. This is obviously a horribly ran company and I would never spend a penny with them. Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

Don't let any company use your data as a hostage. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

This was used as a great backup for my laptop with documents and photos being backed up automatically, but it has since stopped. I would not recommend anyone purchasing anything from this company. They are not above holding your information hostage and changing the price. Luckily I didn't need the backup so they won't get a penny from me. Review collected by and hosted on G2.com.

AP
Research Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoolz?

Smooth process of backing up data is the best thing I liked while using it .And it easy to be deployed Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

The time it takes for recovery is the only painpoint Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

Zoolz is a nice and cheap option Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

Zoolz backup is a cost-effective Cost efficient Review collected by and hosted on G2.com.

BS
Co-Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoolz?

More than adequate storage space for all of our "old files" that we want and/or need to maintain but don't want to use up on-site data space. Review collected by and hosted on G2.com.

What do you dislike about Zoolz?

Can be a bit clunky and slow to respond sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering Zoolz:

Best feature is that they don't delete files when you change computers. Review collected by and hosted on G2.com.

What problems is Zoolz solving and how is that benefiting you?

Frees up data space on-site while maintainng access to all data. Review collected by and hosted on G2.com.