Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

ZoneBilling Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

ZoneBilling Integrations

(2)
Verified by ZoneBilling

ZoneBilling Media

Play ZoneBilling Video
Play ZoneBilling Video
Play ZoneBilling Video
Play ZoneBilling Video
Product Avatar Image

Have you used ZoneBilling before?

Answer a few questions to help the ZoneBilling community

ZoneBilling Reviews (57)

Reviews

ZoneBilling Reviews (57)

4.4
57 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ZoneBilling for its ease of use and seamless integration with Salesforce and NetSuite, which simplifies complex billing processes. The platform effectively automates invoicing and revenue recognition, allowing teams to save time and reduce errors. However, some users note that initial setup can be challenging and may require significant effort.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
ST
Senior Java Developer
Mid-Market (51-1000 emp.)
"Prefect Sass ZonBilling"
What do you like best about ZoneBilling?

The Portal offers a wide range of customizable fieelds, allowing business to tailor it to their specific needs. This flexibility ensures that it can adapt to different requirement and workflow. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Documentation for the SOAP API is outdated and doesn't seem as good as the documenation for other APIs, which is more up to date and easier to use. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"ZAB Delivers on Complex Usage Based Subscriptions"
What do you like best about ZoneBilling?

ZAB can be completely automated once thuroughly understood and setup the correct way. Zone's support team are excellent and delivering on complex customized solutions. We use ZAB each month to charge hundreds of subscriptions seamlessly. The implementation team at Zone did a great job integrating ZAB with NetSuite and our customized instance. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Troubleshooting for errors or unexpected results can sometimes be like digging for a needle in a haystack, due to the complexity and dynamic range of ZAB's capabilities. Review collected by and hosted on G2.com.

LP
Customer Account Manager
Mid-Market (51-1000 emp.)
"ZoneBilling Revenue is the Best"
What do you like best about ZoneBilling?

It's a highly useful Crm features not commonly found in others, which is why it's popular among mid-to large sized sompines. as a customer success manager,i use it daily to manage my accounts and keep the renewal pipeline updated. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

We often issues where the final order forms fail to load after working on quotes. Review collected by and hosted on G2.com.

NO
Audit Platform Coordinator
Mid-Market (51-1000 emp.)
"Review For ZoneBilling"
What do you like best about ZoneBilling?

The simple desgin with no extra shapes, buttons, colors, or pop-ups. The convenience os using the browser's back button to rturn to the previous page without losing what you are currently viewing. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

The issue lies in automating the process of exporting invoices to ERPs like Nav. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Solid software and an excellent partner"
What do you like best about ZoneBilling?

We chose Zone Advanced Billing to support expansion and rapid scale of our business and have been a happy customer for several years. In addition to reliable technology that works on a platform we know (Netsuite), Zone has been a reliable consulting and advisory partner.

Their capabilities allowed us to get more out of our ERP to focus on our business growth and streamline our operations - all without migrating our back office systems.

Our technical team also found their APIs intuitive and easy to work with. ZAB has become a cornerstone of our internal billing ecosystem. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Zone has many different component offerings and it can initially be confusing which best fit our use-case. The Zone team was excellent at helping us identify these and come up with a plan of action. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"Handles all our billing scenarios"
What do you like best about ZoneBilling?

We chose Zone because it could handle our complex billing scenarios with minimal customization. We have subscriptions, usage-based, a variety of discounting and pricing options, self service contract changes, minimums, prepaid usage, and more. Integrates seamlessly with Salesforce via Workato, Netsuite ARM and Avalara. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Required spending for additonal SuiteCloud lanes for script processing to get script run times down to an acceptable level. Review collected by and hosted on G2.com.

Response from Haley Ashe of ZoneBilling

Hi there!

Thank you so much for taking the time to share your experience with ZoneBilling! We’re thrilled to hear that our solution has been able to help you handle your complex billing scenarios with ease—especially when it comes to managing subscriptions, usage-based billing, self-service contract changes, and more. We designed ZoneBilling with flexibility in mind, and it’s great to know it’s helping to streamline your operations!

Regarding your note on the additional costs for SuiteCloud lanes, we truly appreciate your candid feedback. We’re always looking for ways to improve our solutions and deliver the best value to our customers. Your input has been shared with the appropriate team, and we’ll certainly take it into consideration as we continue enhancing ZoneBilling.

Thanks again for your thoughtful review and for trusting us with your billing needs. We look forward to continuing to support your business!

NA
Enterprise (> 1000 emp.)
"Value to money"
What do you like best about ZoneBilling?

This is very friendly and fast processing ERP. Uploads and catureing for invoices are easily. It is automated ERP with All in one features. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

Nothing is dislike. I love this software as it make nmy production help very eaily. Review collected by and hosted on G2.com.

DN
Mid-Market (51-1000 emp.)
"ZoneBilling"
What do you like best about ZoneBilling?

It is allowing us to automate our subscription invoicing by leveraging their usage functionality. NS functionality does not come close to what we need and their software enables this. Customer support has been helpful and responsive. We used a 3rd party to implement. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

It does not play well with NS's ARM. There was a bug that was unable to be resolved with Netsuite. To work around this we are moving away from NS ARM for multiple reasons. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Enhanced Billing Functionality"
What do you like best about ZoneBilling?

Zone Advance Billing provides the functionality needed for countless billing structures. The software works seamlessly within the walls of NetSuite and provides a scaleable and effective tool for our SAAS business. The subscription and charge schedule reporting is especially helpful and can be tailored for your business. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

I would need an experts help to implement and use new features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Zone Advanced Billing"
What do you like best about ZoneBilling?

Zone Advanced Billing has helped us remove about 10 business days from our processing time on monthly subscription invoices. The support team is also very courteous and takes time to understand and troubleshoot anything that arises. Review collected by and hosted on G2.com.

What do you dislike about ZoneBilling?

There are so many features available, you'll likely be able to make an agreeable concession if something is not already exactly how you'd prefer it to be. Review collected by and hosted on G2.com.

Questions about ZoneBilling? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Zone Advanced Billing used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

18 months

How much does ZoneBilling cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 6 purchases.

ZoneBilling Comparisons
Product Avatar Image
Zuora
Compare Now
Product Avatar Image
NetSuite
Compare Now
ZoneBilling Features
Automation
Consolidation
Adjustments
Plan Changes
Dimensions
Deferred Revenue
Templates
Digital Billing
Recurring Billing
Product Avatar Image
ZoneBilling