Zoho SalesIQ Reviews & Product Details

Honestly I was attracted by the features they mentioned and as a part of Zoho , I respected Zohosalesiq also. But after using it as a live chat app and chatbot app for my website, I came to the conclusion that they just want money out of your pocket. I will explain this in later part of my review Review collected by and hosted on G2.com.

Do not try Zoho Salesiq. It is complex and they just want you to pay for numerous departments, brands, operators and etc. Once you take subscription for all these, you will be charged continuosly and thyey will never return your money back Review collected by and hosted on G2.com.

It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take it forward. Also, it has seamless integration with Zoho CRM. This helps you to not miss the conversation post or during working hrs. instead of having an agent been online throughtout the day. It also has a great integration with Whatsapp tool. Review collected by and hosted on G2.com.

Zoho sales iq I would like to get an option to fill in the pre-requisite fields as per the modules firstly when integration is switched on between sales iq and zoho crm. In case of integration of pushing of leads allowed, then a lot of fields which are mandatory are missed and leads are still pushed to CRM . Review collected by and hosted on G2.com.

customer support, number of features, frequency of use Review collected by and hosted on G2.com.

Zoho one is a collaborative platform which will take care of employee admin, mailing, HR related activities, unlike others Review collected by and hosted on G2.com.

i think its a good service and complete soulation for the compamies Review collected by and hosted on G2.com.

until now there's noothing make me dosnt like zoho Review collected by and hosted on G2.com.

Zoho One has everything a small business would need. We are happy with all the features and services. It is wasy to use. Customer Support is also amazing. I am using the features daily. And Zoho is constantly adding new services. Review collected by and hosted on G2.com.

I think the UI of Zoho One can be done little better. However, overall the software is amazing. Review collected by and hosted on G2.com.

Easy chatbot deployment,great Whatsapp, Facebook mesenger, instagram and telegram integrations. Review collected by and hosted on G2.com.

lack of voip (SIP) integration

No integration with Bigin Zoho entry level crm Review collected by and hosted on G2.com.

The width of products available in Zoho One is convenient, and there is often a product that will help your needs at a surface level. Review collected by and hosted on G2.com.

UI is inconsistent across all apps, and terminology changes frequently. Customer support is abysmal and requires significant clarification to the point of diagnosing the solution for them. Most apps are not comprehensive and have multiple strange gaps in features leading to odd workarounds or tasks simply not being achievable. Review collected by and hosted on G2.com.

The way it integrates all your book keeping into one program Review collected by and hosted on G2.com.

Cost is quite expensive, but still worth it. Review collected by and hosted on G2.com.

1. it has all the functions and applications a business need.

2. designing and development is easy.

3. integration with other applications and products are geting faster and reliable dayby day.

4. Quick support system. Review collected by and hosted on G2.com.

1. All of their applications under zoho oone is not configured to colabarate with each other well.

2. limitations on the account level settings and structure.

3. Some custamizations are hard to achive. Review collected by and hosted on G2.com.

The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better reporting, improving sales and saving costs. One usp of zoho is that it is not expensive and so even small businesses can easily adopt it. the zoho chatbot i use for my business seamlessly intgrates with zoho crm so all leads directly go and i can also create tickets for support functions without spending extra on 3rd party tools. Review collected by and hosted on G2.com.

the multiple apps and integrations can take time getting used to for an organization so its recommended to transition slowly so all team members from across verticals can sync together and learn all the UI and functions. Review collected by and hosted on G2.com.