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Zix Email Encryption Reviews & Product Details

Zix Email Encryption Overview

What is Zix Email Encryption?

Zix Email Encryption interfaces with your existing email environment (Zix can also host your mailbox) to secure it far beyond its native capabilities. It makes encryption automatic, easy, effective, and defensible to anyone, anywhere, on any device. Some features include: policy-based email protection and data loss prevention, content scanning with robust compliance filters, and multiple secure delivery options using patented Best Method of Delivery (BMOD).

Zix Email Encryption Details
Languages Supported
Czech, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified)
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Product Description

ZixEncrypt removes the hassle of encrypted email and gives you peace of mind that your sensitive data is secure in email.

How do you position yourself against your competitors?

Zix Email Encryption removes the hassle of encrypting email and gives companies the peace of mind knowing that sensitive data sent via email is secure. Using advanced content filters, emails and attachments are scanned automatically and any message containing sensitive information is encrypted for delivery.

Plus, as an integral part of Secure Cloud, Email Encryption works seamlessly with Zix's other security, compliance, and productivity services in our Secure Suite. Together, they form a fully integrated platform that allows partners and customers to create a secure modern workplace.


Seller Details
Seller
Webroot
Year Founded
1997
HQ Location
Broomfield, CO
Twitter
@Webroot
62,878 Twitter followers
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
Description

Webroot, an OpenText company, was the first to harness the cloud and artificial intelligence to stop zero-day threats in real time. We provide endpoint protection, network protection, and security awareness training solutions purpose built for managed service providers and small businesses. Webroot BrightCloud® Threat Intelligence Services are used by market leading companies like Cisco, F5 Networks, Citrix, Aruba, A10 Networks, and more. Leveraging the power of machine learning to protect millions of businesses and individuals, Webroot secures the connected world. In
019, Webroot and its parent company Carbonite were acquired by OpenText, a global leader in Enterprise Information Management. Together, we are a market leader in cyber resilience, offering total endpoint protection and disaster recovery for any sized business. Discover endpoint security and disaster recovery solutions at webroot.com. In
019, Webroot was acquired by Carbonite, an endpoint and server backup and recovery provider serving customers ranging from small businesses to enterprises. Together, we are a leading cybersecurity and data protection company.


Shelby H.
SH
Overview Provided by:
Marketing Specialist at Zix

Recent Zix Email Encryption Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great"
So easy to use with Google email. No extra clicking on multiple things to read your email after you create an account.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"often janky but crisp interface"
My work requires confidential materials and Zix provides a solution for that as all of the files are encrypted
GB
Gary B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Zix Email Encryption"
Sending and receiving encrypted email is seamless if the other party has Zix, as well. If the receiving party does not have Zix the instructions f...
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Zix Email Encryption Media

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Video Reviews

30 Zix Email Encryption Reviews

4.5 out of 5
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30 Zix Email Encryption Reviews
4.5 out of 5
30 Zix Email Encryption Reviews
4.5 out of 5

Overall Review Sentiment for Zix Email EncryptionQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zix Email Encryption?

So easy to use with Google email. No extra clicking on multiple things to read your email after you create an account. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

Like it all. No dislikes so far. It is even easy for my recipients to open their email. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

It keeps my patient information safe and protected and ensures it is in the right hands. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zix Email Encryption?

My work requires confidential materials and Zix provides a solution for that as all of the files are encrypted Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

Logging in is often problematic and even though I have saved my password, it does not recognize it. Changed my password pretty easily but then still could not log in. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

The interface is very crisp smooth clean and easy. But you may have to wiggle around With log in issues. It's been 10 minutes and I haven't received any email back from their Tech Support Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

These are HIPPA protected patient records and simply cannot be faxed or emailed or a text confidentially. Provides a secure link between the referring insurance and my office Review collected by and hosted on G2.com.

RM
Supervising Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
GB
CIO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zix Email Encryption?

Sending and receiving encrypted email is seamless if the other party has Zix, as well. If the receiving party does not have Zix the instructions for setting up an account to receive the email is also easy. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

Zix works so seamlessly that users forget they are using it. That's why setting up the rules is so important so Zix catches everything that needs encryption. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

Make sure you understand the rules behind the application that the automatic encryption engine uses. In addition to the rules and words that are already set up you can tailor it to your needs. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

HIPAA regulations require ePHI (Electronic Protected Health Information) to be transmitted securely. Zix Encryption meets this requirement automatically without relying on your employees to remember to encrypt manually. Review collected by and hosted on G2.com.

David S.
DS
IT Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zix Email Encryption?

ZixMail has a feature that incorporates with G Suite very well (GAME). Encryption happens behind the scenes and even decryption of messages go straight through each users inbox. No portal required for your G Suite users.

3rd Party users have messages routed through a customizable portal that is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

I have yet to find anything I dislike with ZixMail. The configuration can be a little complex, but support is always there to help with whatever you need. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

If you are looking into adopting ZixMail and have G Suite, look into getting GAME. It integrates nicely and is behind the scenes, after initial setup. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

I work for a healthcare clinic and to comply with government regulations, our messages containing personal health information need to be encrypted. ZixMail takes care of that seemlessly. Many safeguards are built-in for healthcare including keywords and identifiers to automatically encrypt messages that contain such information. Of course, users can manually select a message to be encrypted by added a term of choice. Great software and integrates very well with G Suite. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zix Email Encryption?

Extremely simple solution with easy install and use. Customizable for as few or as many users as needed.

Meets the standards that our Clients and Vendors expect to keep their information secure. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

Have not had any negative issues using it.

Had and issue with the license but it was quickly resolved within a few minutes of reporting it to vendor. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

Great option for the price.

Customizable to as many or as few users as needed.

This product has been very helpful in keeping our information safe, giving us the confidence needed to safely send out required reports and secure information.

We use this product for all sensitive information sent from our Human Resource and Accounting departments.

Looked at other options that could not compare with the price and ease of ZixMail.

Setup was done within a matter of minutes and used the same day as installed.

Very positive feed back from users that receive the emails they have not had any problems with opening or being able to view the Zixmail emails they received from us.

Very simple to use, you type the email and click on the Encrypt and Send button that is it.

Implemented with our Office 365 Outlook with no issues. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

Using it for encryption of sensitive emails, with banking, tax and personal information.

Specifically used for email correspondence with Customer and Vendor ACH information and bank ing business.

Securely sending confidential emails to banking entities on a monthly basis.

Also send clients and vendors information that needs to be secure to maintain the requirements that our contracts state with them. Review collected by and hosted on G2.com.

Taylo C.
TC
Senior front-end software developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zix Email Encryption?

It offers a wide range of products designed for businesses of all sizes and work for multiple industries. It is one of the top email protector software. Designed for security management. It is very effective in securing email communication. With having multilayered features, it approaches live email security. By using these multi-layers, it can be able to protect emails. It also uses real-time threat analysts for protection and to work properly. It is a fully automated system. It is a more secure and easiest platform for the protection of our data. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

At first, it is not intuitive. It consumes more storage and computer resources. With its not user-friendly features, it postpones the queries of customers which can delay working. It requires a good internet connection. There is some time delay or lag an audio communication. The management interface is limited and only present on the premise device. To meet all the necessary abilities, we have to contact the vendor. Its setup process needs much more time. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

It offers policy-based email encryption and prevent our communication through email. Also, they give prompts and notification alerts to users. It is easily available for everyone and user-friendly. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zix Email Encryption?

Zix makes it easy to send encrypted messages with little to no setup. Point your servers to them, configure some rules, and it just works. Keyword encryption is simple as well and has been easy for my users to adapt to and begin using. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

At first it was annoying to jump between different admin portals, but in recent years they've made ZixCentral much easier to access and deal with. Only other problem is that it's clunky to see why certain emails were auto encrypted and it would be nice if it was more fluid. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

The biggest problem that Zix fixes is email encryption options. We often have our HR team sending confidential emails to many different locations and being able to insure that all that data is safe is important. Plus, when our sales and engineering team send out parts files, or receive them, we're sure that they haven't been tampered with. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zix Email Encryption?

ZixMail provided excellent encryption that complies with HIPAA standards and features a robust ruleset that allows a lot of control over mail flow. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

ZixMail itself was good, but the app ZixOne was lacking. ZixMail and ZixOne were managed separately when I was an admin for it, so it was a bit annoying to have two portals to manage. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

ZixMail is a solid solution for email encryption - provided you don't need to use the ZixOne mobile app. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

I used ZixMail to have HIPAA level encryption on email correspondence. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zix Email Encryption?

The best part is that I can set it up and forget about it. My users are able to send secure, HIPAA compliant, documents and not have to really even think about what or how they are getting it done. Review collected by and hosted on G2.com.

What do you dislike about Zix Email Encryption?

The only downside is the portal. It just isn't very...pretty?. Of course it is white labeled for us and all but it still is very utilitarian. Not that it is a real issue, at all, it just is the only downside I could find so far. Review collected by and hosted on G2.com.

Recommendations to others considering Zix Email Encryption:

It's a very simple process to get set up and learn to use. Review collected by and hosted on G2.com.

What problems is Zix Email Encryption solving and how is that benefiting you?

Our provider credentialing department was utilizing file transfer protocol prior to us implementing ZixEncrypt. This took a little extra time created a nightmare learning curve at times, and added unnecessary work to the IT team. Now they just send an encrypted email... simple as that. Review collected by and hosted on G2.com.