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Zillow Reviews & Product Details - Page 26

Zillow Overview

What is Zillow?

Zillow is a real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help.

Zillow Details
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Zillow Community
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Product Description

Zillow is a real estate and rental marketplace dedicated to empowering consumers with data, inspiration and knowledge around the place they call home, and connecting them with the best local professionals who can help.


Seller Details
Seller
Zillow
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@zillow
354,215 Twitter followers
LinkedIn® Page
www.linkedin.com
8,772 employees on LinkedIn®
Ownership
NASDAQ
Total Revenue (USD mm)
$3,339
Description

Join our mission to give the people power to unlock life’s next chapter. We’re looking for smart, passionate people to join our largely distributed workforce as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes’ values with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name; “Zillow” is Googled more frequently than “real estate.” We believe that the time for a seamless and convenient real estate experience is now. This is Zillow’s next chapter.

Recent Zillow Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Shopping Experience"
It gives detailed information. I love the ease of use
Derek S.
DS
Derek S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zillow is a reliable resource for estimating real estate pricing"
Zillow is easy to use, a fast way of looking for and viewing properties and getting an estimate on values. Additionally it's useful for seeing pri...
Latesha T.
LT
Latesha T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use"
I like that you can check your homes market value and they send you emails to stay up to date on it to. I like that you can see when it goes up or ...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
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Zillow Media

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Video Reviews

298 Zillow Reviews

4.1 out of 5
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298 Zillow Reviews
4.1 out of 5
298 Zillow Reviews
4.1 out of 5

Overall Review Sentiment for ZillowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Design
UD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

Ease of use and app is very convenient and has tons of info Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Limited rental property information for both housing and apartments Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

Forwarding info to clients Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

some tools offered to the public seem to be appreciated, yet the info is not entirely accurate Review collected by and hosted on G2.com.

What do you dislike about Zillow?

the fact that this company takes the info from our work and uses the same info to sell back to us at a huge price Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

don't bother Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

some new clients Review collected by and hosted on G2.com.

Dina P.
DP
Licensed Real Estate Salesperson
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

Easy to use. This website is very good for people who just start searching for a house. It gives general idea about prices and what the market offers. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

It does not give accurate information about "an estimate". It often confuses buyers and sellers what they can afford to buy and how much their house actually worth.

Not always up to date. Often buyers find listings that has been sold a few days ago and the status never been updated. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

Its a good website to advertise listings and get reviews from the past clients.

It's very expensive to pay for leads and from my experience it does not bring any strong leads. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

easy to share listings with the clients and post it on social media.

like to use this website for reviews from my past clients. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

Zillow provides many filters to help you narrow down your search, map search, zip code search, etc. so many options for a seamless user experience. You can now advertise with Zillow for $10 a lead, very affordable! Zillow allows you to host your own website link to drive traffic back to your property websites and the leads are usually individuals who are actually very interested in renting with you because they've filled out an entire contact card. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Honestly, there have not been any issues that we have come across lately. The back end system could be a little easier to use. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

Zillow offers 3 month advertising trials which is especially helpful in gathering data and evaluating if the source is actually working for you. The terms are simple and affordable and typically cap out at a certain level so you can easily budget and never end up spending more than expected. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

The major benefit is affordability in getting contact info for actual qualified renters. Zillow also links out to other websites such as hotpads so you are populating in other website avenues as well. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

I'm not a fan of Zillow. However it does make listings very accessible to the general public. For the public they see this as a positive however some of the information that is given isn't correct which creates issues. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

A lot. Zillow makes properties accessible to the general public. This leaves out the realtor until down the road if the clients are interested in said property. However, on Zillow I find some of the information to be inaccurate. Especially ZESTIMATES. These figures are often way off and upset owners and give buyers a skewed idea of the marketplace. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

Try to cut down on the estimates given out to the general public. This is often not an accurate number and makes it difficult to appease sellers that are trying to get the most for their property. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

I find zillow is best for rentals from a realtors point of view. Rentals can get time consuming. If the clients can pick out only a handful they are interested in based off what they see on zillow this cuts down the time it takes to find them the perfect place. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

I would say Zillow is only helpful for realtors for their rental listings. As are more of these online platforms. More high end buyers aren't using such websites, and instead use resources provided from their well-trusted realtors. These websites make people think realtors are not needed which is definitely not the case by any means. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I highly dislike the zillow "zestimates". They are not accurate and highly irritate sellers. Because there is no way to adjust them they are misleading to potential buyers. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

It would be helpful if there is an overall website that correct inaccuracies across multiple websites. I notice a lot of inaccuracies pulled from the MLS listing and it is difficult to keep track of all these different secondary websites that pull that info. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

The biggest issue that zillow helps with is moving rental listings quickly. Renters are the most likely to use such platforms. Review collected by and hosted on G2.com.

Bryan T.
BT
Site Facility Manager
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

Zillow is one of the leading rental websites, and a majority of the prospective renters I receive inquires from come from this site. This site definitely leads the others in popularity. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

My biggest problem with Zillow is that it has in the past inaccurately listed stats on my properties. I had one single family home that was divided into 2 units, a 3 bed/1 bath upstairs and a 1 bed/1 bath downstairs. When I market these units separately I have all the information listed correctly on my end, but Zillow displays both as a 4 bed/ 2 bath at a rent price that does not correspond with a unit of that size. As you might imagine I would get hundreds of interested renters and its obviously misleading, frustrating, and unprofessional. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

We are able to access a huge market of interested renters and future clientele. Owners interested in renting their properties with see my management company as a major player on this site and reach out to us for management purposes. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

I love the Zillow app, and I love the hub and inbox. It's also really slick that it records calls that come in on the lead line. I have had great success using Zillow to generate more business. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I don't like being constantly asked to add new products and increase my monthly output. I think you should be able to "bundle" services for discounts when you want to be the featured agent on your own listing. It takes no time at all to spend $700+ a month on Zillow. I don't like that when you pay $350 a month to be the featured agent on your listings you still have a 24 hour window that other agents are listed - that first day is the most important. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

Pick your initial zip code wisely. Don't jump in on one that's already dominated by another agent. Make sure you have reviews for clients to read. Partner with a lender to reduce costs. Do not use the Zillow generic replies -take the 2 minutes to send a personalized email, you get much better response. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

I have had several successful closings from Zillow. I don't have time to do the lead gen that I should with a new baby and paying ZIllow to do my marketing has been a terrific time saver. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

Zillow has integrated MLS feeds so you can automatically send your listings there. But that's about all that's good about Zillow for agents. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Terrible and inattentive support (i.e., emails that respond to your inquiry that don't reference the issue you raised at all), inaccurate information on listings, automatic overrides that delete data or replace new data with older data (info and pictures), cold calls from sales reps trying to sell ad packages. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

If you can avoid it, Zillow is a pain to work with. Virtually nothing works as it should the first time, and so it's very frustrating for agents. As a buyer or seller, I think the experience is very different. It's clear that Zillow isn't really interested in supporting agents - just cannibalizing our data and making money off of it. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

Since Zillow has bought so much buyer traffic, your listings pretty much have to be on Zillow. But if it weren't for that necessity, I'd have no use for Zillow. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zillow?

I like that this product gives me exposure, and the ease of user for the consumers. It is very easy to upload new listings and I like that I can add all photos at once. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

I dislike the use of the Zillow pricing, I don't think it gives a good estimate of the property value. the listings can be outdated and I wish it would pull the info directly from the mls. Review collected by and hosted on G2.com.

Recommendations to others considering Zillow:

verify and include as much information as possible, and ad many photos, often the info is outdated and the Zillow estimate is low, so you want to show as much info as possible. Review collected by and hosted on G2.com.

What problems is Zillow solving and how is that benefiting you?

I am getting myself exposure, which as a new agent can be difficult. I have pick up a few clients from the site, but more importantly my past clients are able to share reviews, which for homebuyers without an agent is a great way to build my business. Review collected by and hosted on G2.com.