Zephyr Enterprise Pros and Cons

We are using Zephyr for Test and Defect Management and its easy to use. Review collected by and hosted on G2.com.

Reporting can still be improved. Zephyr also needs to be improve the performance of the product Review collected by and hosted on G2.com.

I love the ability to clone a complete folder or an individual test case to contain for regression testing, as well as the ability to easily view execution history. The integration with Jira makes audits a breeze, with the ability to trace/link Jira tickets/requirements to Zephyr test cases. Review collected by and hosted on G2.com.

Large edits to a test case can be cumbersome. Review collected by and hosted on G2.com.

The simplicity of the software and how it helps me to organise my test cycles Review collected by and hosted on G2.com.

It has sometimes not loaded when there have been software updates and I have to contact the support team which inhibits my testing Review collected by and hosted on G2.com.

1. Versatile and centralises test management software.

2. For big teams, easy process of test cycle management.

3. Transparency in the process and progress of testing.

4. Easy integration with Jira.

5. Very good for big teams to keep the process in a single place for the software assurance team and the management team. Review collected by and hosted on G2.com.

1. Overpriced.

2. If we link it with the Jira, it is not possible to limit the pricing to a smaller team of testers. If it is a team of 100 users with 10 people tracking the test management cycle, it will take the pricing for 100 users.

3. Two persons can't execute a same test case and log the results. Review collected by and hosted on G2.com.

- JIRA integration allows us to tie directly with our agile development environment. This tool pulls in all of the versions and stores the results of all tests within JIRA.

- Documentation is well done. It is easy to figure out the settings and implementation.

- Allows us to create tests with different steps. Each test cycle can be customized with the tests we want to use.

- Tests are able to be reused for many different cycles. Each test run is logged and compared to previous test runs.

- Permission schemes allow the users to be given only the privileges they need. Review collected by and hosted on G2.com.

The tool could use more notifications to make sure the team stays up-to-date. Currently, we do not receive emails when tests are completed. The tool comes with helpful JIRA dashboard widgets which help the team stay in touch. Review collected by and hosted on G2.com.

Nothing, its clunky, hard to move around, completely time suck when copying test cases from other projects, you have to attempt to move multiple times, it creates duplicates in the existing test suite. I have been in QA for 20 years and have never used such a P.O.S. We are moving to a different test tool this year and all of us in this organization (10,000+ employees) can not wait. Review collected by and hosted on G2.com.

Just about everything that it does I dislike. Review collected by and hosted on G2.com.

Our company was using excel files to track test cases. Moving to Zephyr was a large step forward for automating/tracking our test cases Review collected by and hosted on G2.com.

We are currently looking to add BDD test cases, and Smart Bear has said they are looking into this. Review collected by and hosted on G2.com.

Allows us to see from within JIRA exactly what is going on with testing Review collected by and hosted on G2.com.

The interface is a bit clunky and test cases take a while to load Review collected by and hosted on G2.com.

Ease of use, good integration with Jira, good fit in Atlassian ecosystem of application

Easy to start using thi software. Review collected by and hosted on G2.com.

nothing special. The only problem we had, that some user expect fully automated testing and full integration with for example JUnit, Selenium. Review collected by and hosted on G2.com.

Its a good tool for testing and used with JIRA as plugin Review collected by and hosted on G2.com.

Sometimes it takes a longer period to respond Review collected by and hosted on G2.com.