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Zephyr Enterprise Reviews & Product Details - Page 2

Zephyr Enterprise Overview

What is Zephyr Enterprise?

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Today, companies and teams of all sizes rely on Zephyr's end-to-end solutions, unmatched scalability and support.

Zephyr Enterprise Details
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Product Description

Zephyr E is an on-demand, cloud based Test Management Platform with innovative applications and unparalleled, metrics based visibility via real time dashboards.

How do you position yourself against your competitors?

Zephyr is the ONLY solution with the core functionality you actually need: the clearest, cleanest UI on the market: HTMP 5, top-to-bottom configuration flexibility, web service APIs, authentication and deployment options, and security the makes Fort Knox blush. We were the first test management tool to work natively inside JIRA and remain the foremost, offering a seamless user experience and extensive breadth of functionality. Companies and teams of all sizes rely on Zephyr's end-to-end solutions unmatched scalability and support.


Seller Details
Seller
SmartBear
HQ Location
Somerville, MA
Twitter
@smartbear
16,971 Twitter followers
LinkedIn® Page
www.linkedin.com
924 employees on LinkedIn®
Description

There is no field or industry today that is moving as fast as technology. It’s changed how we live, work, and connect with others – it’s also changed the pressure on software teams. SmartBear provides a portfolio of trusted tools that give software development teams around the world visibility into end-to-end quality through test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last. Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 3
,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.


Emily D.
ED
Overview Provided by:

Recent Zephyr Enterprise Reviews

Matt E.
ME
Matt E.Enterprise (> 1000 emp.)
3.5 out of 5
"Painful benefits"
With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles.
Rahul S.
RS
Rahul S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy and time saving test management tool"
Easy to use, time saving as well. As it allows to import the test cases through spreasheet. The query view provides the quick searching of test cas...
Julia T.
JT
Julia T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Use for Test Cases and Test Suits creation and test execution"
Easy and intuitive to create test cases with any language you like, I use Gherkin. Easy to wrap them up in test suites and run them.
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Zephyr Enterprise Media

Zephyr Enterprise Demo - DevOps-Dashboard
There are many different approaches to visualizing the QA metrics that matter most to your DevOps project. One of the most popular and effective ways is to add gadgets to a Team Dashboard where gadgets are configured from different data sources/DevOps tools used in managing your Continuous Integr...
Zephyr Enterprise Demo - Information at a Glance
All of your testing assets, across all projects/releases/sprints are easily viewed in one place. Standardize on tests, data, metrics, processes, executions, reports, etc. Repurpose and reuse to save time and increase productivity.
Zephyr Enterprise Demo - Customizable Reports
Reporting tailored to your needs using various apps within Zephyr. Gain end-to-end traceability reports utilizing real-time JIRA integration. From requirements to defects, the overall picture comes into focus.
Zephyr Enterprise Demo - Test-Execution
Execute tests step-by-step, launch automated execution, and manage test pass/failure status. File defects right into JIRA.
Zephyr Enterprise Demo - Visual Software Delivery Pipeline Dashboard
Creating a dashboard for products that involve multiple projects or teams helps to visualize the status of the entire software delivery pipeline and each team's progression within the development and testing lifecycle. A product-level pipeline dashboard gives a holistic, rolled-up view of the ent...
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79 Zephyr Enterprise Reviews

4.1 out of 5
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79 Zephyr Enterprise Reviews
4.1 out of 5
79 Zephyr Enterprise Reviews
4.1 out of 5

Zephyr Enterprise Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zephyr EnterpriseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
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48+ months
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AL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Zephyr Enterprise, the robust enterprise test management platform that manages all aspects of the testing lifecycle, is provided as an on-premise installation as well as a SaaS-based installation. Zephyr fits and enhances any test methodology that you might be using as a part of your software development lifecycle: Waterfall, Agile, V-Model or a hybrid.

By being organized into logical hierarchy starting from a department, to projects – to releases or iterations, coupled with applications to cover different parts of the testing lifecycle, Zephyr allows a rigid process flow to be flexible enough to accommodate changes. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Zephyr Enterprise, the robust enterprise test management platform that manages all aspects of the testing lifecycle, is provided as an on-premise installation as well as a SaaS-based installation. Zephyr fits and enhances any test methodology that you might be using as a part of your software development lifecycle: Waterfall, Agile, V-Model or a hybrid.

By being organized into logical hierarchy starting from a department, to projects – to releases or iterations, coupled with applications to cover different parts of the testing lifecycle, Zephyr allows a rigid process flow to be flexible enough to accommodate changes. Review collected by and hosted on G2.com.

LW
Data Scientist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Good business solution for web based analytics Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Not much integration with block chain logistics Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

Use with other business management solutions. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Working on being more client facing. Review collected by and hosted on G2.com.

Lorena N.
LN
QA Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zephyr Enterprise?

I am using Zephyr in my last 7 years, I love the tool and help me a lot to organize test plans. Much easier to track the Test cycle execution and observe any deviation.

Also is very helpful to have the TRazability matrix cross Story, easy to see all the test cases to be covered and Also the Dashboard reports are so helpfully.

Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Zephyr for Jira Cloud has plenty of room for improvements but it is ok so far. One of the things very hard for us, especially when you have plenty of project in Jira cross the Core, you are not able to shared test cases cross Projects, Also the test cycle, not allow you to organize test cases per Order, so. manually we need to name the test cases by numbers. Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

My recommendation is only for Zephyr with Jira Cloud. If in Jira you are having multiple projects, cross the same platform and the chance to shared test cases is big, I will recommend creating one special project for Testing and all the tester create test cases there. As soon as is set up and then you need to change the settings and move test cases into another project, you will lose all the Test Execution History and also all the evidence.So will be hard to move all. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Test Management --> big improvement when you have a big team and are you able to distribute exeuction cross team.

Reporting --> Not more nightmares with a spreadsheet, and county pass and fail, here all done automatically, ZERO effort

Accountability --> You are able to see per test cases executed all the evidence, what was test, when and who tested. Same here I save a lot of time when a Stakeholder requested for evidence of feature tested and covereage. Review collected by and hosted on G2.com.

MK
Muhil
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Integration with other software applications is easy with lot of API's and plug-ins support. Easy to create test plans. Easy to execute test cases and monitor daily test case executions as well. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

It is not that user friendly tool. Not much flexible for agile process. Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

Provides great flexibility in updating information. Integration with other software applications is made easy. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We can use structured and free form test execution cycles for running manual as well as automated scripts. The ability to run manual or automated test cases in tool of our choice provides a greater scalability. We can monitor our testing progress in real-time. Review collected by and hosted on G2.com.

Mohamed S.
MS
Software Engineering Director
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zephyr Enterprise?

Very easy, intuitive and constructive way to create test cases with all required details, execution cycles and test summaries. The way it allows linking bugs to execution and traceability reports is really amazing. Also the test execution gadget that you can add to your JIRA dashboard is very simple and yet quite helpful and informative. The support team/resources is incredibly helpful and responsive and fairly good to help you solve/answer any issues/questions you might have. The product is overall being rapidly and efficiently developed. I highly recommend for almost teams of all sizes. I would love to see more features and development for the reporting capabilities of Zephyr. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Reporting is not as powerful as it should be given the overall powefullnes of the product itself. Traceability report is super thing but it's not easy to extract and use. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Software Test Case Writing, Management and Execution. Review collected by and hosted on G2.com.

LH
Sr. QA Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zephyr Enterprise?

The seamless integration with JIRA makes it a valuable tool for our team. Test results are very clear and easy to read. It's very easy to modify tests for new functionality and track previous executions. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

I was using an older version initially and couldn't copy and paste steps between different tests, but that has already been addressed. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We use Zephyr to specify the requirements for manual testing which cannot be automated, and also for the translating test steps for our testing automation. Zephyr for Jira provides a simplified layout that keeps our tests consistent. Because we are able to search by Components, that makes it easy to identify which tests need to be modified when changes are made. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zephyr Enterprise?

Ability to see test coverage in one place and easily generate new suites of tests. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Nothing, I think the software is well made. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Has greatly helped us with managing outsourced QA team. The external team runs manual test validation (regression / smoke tests) daily and updates the status of the reports as they run through the test with each of their test devices (iOS / Android on different versions). Review collected by and hosted on G2.com.

Saurabh S.
SS
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zephyr Enterprise?

I think having a framework set for how to go about writing and executing test cases is the best feature.

The way the steps can.be distributed, executed and reported makes it a lot simpler and straightforward for the developer to check, for a QA to track and for a manager to review.

Great Asset I must say. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

At times I believe the execution cycles take a longer time may be reduce a few details Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We have been able to automate a lot of our process using Zephyr. It helps present a narrative in front of the end customer and also helps us track if the requirements have been satisfied. As I said a great tool to have. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zephyr Enterprise?

I like that it has the ability to copy test cycles. That saves a lot of time. Also, I like the visibility of where users are in their processes. Probably the biggest thing that I like is that is links to Jira and I don't have to work on 2 different platforms and do double the work. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Going from a spreadsheet format to Zephyr, I love that it does a lot of stuff but it was a really big hurdle to overcome all of the new processes without a bunch of material on how to get going. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

Zephyr saves me double work by tying into Jira where our development team does all of their development/break-fix items. Review collected by and hosted on G2.com.

AZ
Test & Quality Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Zephyr Enterprise?

Great integration into Jira: One common tool for issue management and test management. Provides good overview about current test activities and status of tests. In case of defects issue test executions can be directly linked to issues. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

- It would be very helpful, if order of tests could be fixed within a cycle and this order should be part of cycle clone operations. This would help to group and optimise test executiuons.

- Sometimes Cycle -> Folder -> Testcase is not sufficient. It would be very helpful if Folders itself could contain Folders to structure test cycles in a better way. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

I manage testcases and testsuites for several projects. Reporting of test results improved significantly. Review collected by and hosted on G2.com.