Top 10 XTIUM Contact Center Alternatives & Competitors

Top 10 Alternatives to XTIUM Contact Center Recently Reviewed By G2 Community

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More

Genesys Cloud CX
By Genesys
4.4/5
(1,533)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,501)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(599)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Agentforce Service (formerly Salesforce Service Cloud)
By Salesforce
4.4/5
(7,260)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Show More
Categories in common with XTIUM Contact Center:
Contact Center Workforce
Contact Center

Aircall
By Aircall
4.4/5
(1,548)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Call Center Infrastructure (CCI)
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,752)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Sprinklr Service
By Sprinklr
4.3/5
(732)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Show More
Categories in common with XTIUM Contact Center:
Contact Center Workforce
Contact Center

Aloware
By Aloware
4.1/5
(822)
Product Description
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Call Center Infrastructure (CCI)
Contact Center

Ozonetel
By Ozonetel
4.6/5
(623)
Product Description
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
Show More
Categories in common with XTIUM Contact Center:
Auto Dialer
Outbound Call Tracking
Call Center Infrastructure (CCI)
Contact Center